Albuquerque Residence Inn, Albuquerque, Front Desk

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OpinionWell
Rank

43rd

Out of 191

Albuquerque Residence Inn	Average Price: $155 Check Rates

Hotel Class:

3300 Prospect Avenue NorthEast

Albuquerque, 87107 View map

2-Star Hotel Rank: 20 of 70
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (4) , MyTravelGuide (7) , Travelocity (3) , TripAdvisor (48)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 9 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) breakfast (3) desk (10) friendly (4) helpful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was spacious, clean; and the front desk staffs were friendly and accommodating.

"Affordable hotel with fully equiped kitchen and great free breakfast " Read full review on TripAdvisor 5/21/2012 Vote

2. My cheers: truly friendly and helpful front desk staff; spotless fitness room; full kitchen; good rates; easy access to highway; fireplace in room (you have to buy the logs, though); no bedbugs!; free grocery delivery service; pleasant lobby area for breakfast.

"Perfectly fine for a 5-day business trip " Read full review on TripAdvisor 10/31/2011 Vote

3. Front desk was friendly and helpful.

"Satisfied " Read full review on TripAdvisor 5/13/2009 Vote

4. Everyone, from the front desk to housekeeping to breakfast personnel, was friendly and accommodating to any need we might have.

"One of the best Residence Inns we've stayed at... " Read full review on TripAdvisor 3/21/2012 Vote

5. When I reported this to the front desk and asked for a room credit, I was met with arched eyebrows, an offer of 300 Marriott points and exchanged glances by front desk staff.

"Poor customer service, antiquated facilities, not the usual Residence Inn " Read full review on TripAdvisor 6/16/2011 Vote

6. We did not eat breakfast there as we did not feel welcome and after my experience with the front desk staff I was not confident of the food's quality.

"Poor customer service, antiquated facilities, not the usual Residence Inn " Read full review on TripAdvisor 6/16/2011 Vote

7. There's a single computer next to the front desk in the snack bar.

"Location is Great " Read full review on TripAdvisor 9/3/2009 Vote

8. (They charge $5 a log in the office but Walmart is just down the street!) Having two toddlers, we were concerned about the stairs up to the loft, but the front desk let us borrow a baby gate to put at the bottom and that worked ok.

"Great place to stay! " Read full review on TripAdvisor 1/3/2008 Vote

9. We arrived very late at night and the front desk person couldn't have been more helpful.

"Right off the highway... " Read full review on TripAdvisor 2/22/2012 Vote