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Rank
30th
Out of 191

Sandia Casino

Average Price: $243  
 
Hotel Class:
30 Rainbow Road, NorthEast
Albuquerque, 87113 View map  
5-Star Hotel Rank: 5 of 22
Average review rating: 3.75
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (5) , TripAdvisor (94)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 18 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (2)   desk (18)   friendly (2)   generous (2)   helpful (2)   management (2)   outstanding (2)   please (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The front desk manager was friendly and helpful.
"Beautiful Resort " Read full review on TripAdvisor   3/18/2012 Vote      
2. Rooms are very nice, front desk staff is extremely courteous, valet service outstanding, Council Room has excellent food, casino is always clean - yes, sometimes a little smoky, but what can you do when people smoke.
"Always a Pleasant Stay " Read full review on TripAdvisor   6/22/2011 Vote      
3. The front desk service was outstanding and very accomodating.
"Great Place to Get Away! " Read full review on TripAdvisor   11/27/2007 Vote      
4. Upon check out I had tried to tell the front desk clerk about our dirty room and he just ignored me from the start.
"Don't waste your time! " Read full review on TripAdvisor   2/18/2012 Vote      
5. Next mornng I told front desk when I left for the day.
"Rooms nice and $2 hamburger " Read full review on TripAdvisor   10/23/2011 Vote      
6. Next morning I asked for manager at front desk, explained and said I wanted the tv fixed that day, to go in the room while I was gone.
"Rooms nice and $2 hamburger " Read full review on TripAdvisor   10/23/2011 Vote      
7. We needed to search for directions to a resturant and could not connect, I called down to the front desk and they wanted to charge us $10 for internet.
"Charges for Internet and other penny pinching " Read full review on TripAdvisor   8/25/2009 Vote      
8. I call down and get transferred two or three times before the front desk responds - really must they do everything?- luckily, the lady, again, name escapes me, really lovely middle-aged gal, want to say Jennifer, maybe - puts in maintenance request and listens to me complain about her colleague.
"nice facility, haphazard management " Read full review on TripAdvisor   10/26/2008 Vote      
9. We explained it was not on us, rather than create a scene, I walked to the front desk and asked for another.
"Average Stay - Terrible Customer Service " Read full review on TripAdvisor   8/16/2008 Vote      
10. I was on hold another 10 minutes until the front desk answered the phone.
"Nice rooms at Sandia " Read full review on TripAdvisor   3/23/2008 Vote      
   
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