The Herbert Hotel, San Francisco, Staff

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Rank

173rd

Out of 493

The Herbert Hotel	Average Price: $124 Check Rates

Hotel Class:

161 Powell Street

San Francisco, 94102 View map

2-Star Hotel Rank: 57 of 119
Average review rating: 3.1

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (33) , TripAdvisor (67) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Staff Traveler Insight - Staff Issues

Appears in 31 comments.

62% wrote positive comments about staff

The following words were used in comments with Staff:
better (2) clean (3) desk (5) excellent (3) friendly (8) good (3) great (2) helpful (7) hotel (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. On a good note, the staff did bring a fridge in the room for us.

"Good location, okay hotel. " Read full review on TripAdvisor 3/18/2012 Vote

2. I booked a room with a private bathroom, overall experience is great, my comments on the room:- excellent price compared to similar hotels in the same area- large- clean- modern - excellent location- the basin is inside the room,outside the bathroom- large LCD screen- tens of cable channels- friendly staff- After checking the shared bathroom in the same floor, it was surprisingly clean also.

"Great Location & Great Price " Read full review on TripAdvisor 3/5/2012 Vote

3. Very friendly staff, they always offered to help when we needed it.

""Excellent stay in the heart of SanFran" " Read full review on TripAdvisor 3/1/2012 Vote

4. Front staff was very nice andnot to blame, but we won't return to this hotel.

"empty room " Read full review on TripAdvisor 2/21/2012 Vote

5. My friends went back downstairs and told the person at the front desk that the key isn't working and the hotel staff told my friends that they were completely booked.

"Great location, terrible everything else. " Read full review on TripAdvisor 11/7/2011 Vote

6. This hotel is a not a bad hotel in terms of cleaniness, price and staff helpfulness plus it was surprisingly roomy too.

"Good location, clean budget hotel " Read full review on Expedia 3/17/2009 Vote

7. The staff was very welcoming and helpful in helping me organize my stay.

"Great hotel in the center of San Francisco " Read full review on TripAdvisor 10/13/2008 Vote

8. Friendly staff.

"Overall a good plate to stay. " Read full review on Expedia 7/16/2008 Vote

9. After being told to come down to reception to collect the items, i was greated by yet another staff member who looked un-happy at the request, because he had to get up and search for the items (while constantly sighing as loud as he could).

"Terrible Customer Service, Stay Away !!! " Read full review on TripAdvisor 7/11/2008 Vote

10. We had high hopes as we read very good reviews, but the room and staff are just okay.

"Good location, okay hotel. " Read full review on TripAdvisor 3/18/2012 Vote