1. Bad Points:Alittle noise, but that is understandable given it's central locationPoor Customer Service, staff weren't all at helpfulReception and entry to the Hotel is via Mexican fast food restaurant so didn't feel that safe/secureRubbish WifiIron Burns on CarpetOut of the 3 hotels I stayed in SF this was my least favourite - I think there ae better value for money alternatives in SF and for this reason I wouldn't stay here again.