Astoria Hotel, San Francisco, Front Desk

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Astoria Hotel

OpinionWell
Rank

167th

Out of 493

Astoria Hotel	Average Price: $69 Check Rates

Hotel Class:

510 Bush Street

San Francisco, 94108 View map

2-Star Hotel Rank: 52 of 119
Average review rating: 3.32

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (5) , MyTravelGuide (2) , TripAdvisor (110) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (6) bar (1) bath (3) bathroom (25) beach (2) bed (17) bill (3) breakfast (33) cable (3) check in (6) closet (3) cost (6) deal (5) dinner (4) discount (2) downtown (6) food (6) front desk (13) hotel (130) lobby (6) location (59) lunch (1) maid service (1) money (10) parking (14) pillow (5) price (19) rate (6) recommend (10) refund (2) restaurant (7) room (124) service (6) sheets (4) shower (18) shuttle (3) staff (29) street (19) to park (2) towel (13) tub (3) value (11) view (11) walk (15) walk in (2) walk-in (1) water pressure (1) waterfront (1) weight (1) wireless (7)

Front desk

Appears in 13 comments.

The following words were used in comments with Front desk:
bug (3) desk (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The guy at the front desk told me that there are no bed bugs below the fifth floor.

Read full review 8/27/2010 Vote

2. The front desk staff was very friendly and helpful the entire four days we were there.

"more for your money " Read full review on TripAdvisor 8/28/2008 Vote

3. I walked to the front desk, asking for new ones.

"RUN anywhere else! " Read full review on TripAdvisor 7/2/2008 Vote

4. The front desk clerk was brainless.

"Absolute Dump " Read full review on TripAdvisor 6/25/2011 Vote

5. I was asked to show 4 pieces of ID to confirm my reservation followed by our room key being tossed at me over the front desk.

"Never Again " Read full review on TripAdvisor 7/15/2010 Vote

6. When we called the front desk from our room and we told them that we saw a bed bug on our bed the guy offered to move us to a different room.

"DO NOT STAY HERE!!! BED BUG INFESTATION! " Read full review on TripAdvisor 6/27/2010 Vote

7. our room didn't have one, but we were able to get one from the front desk.

"convenient, cheap, but...bedbugs! " Read full review on TripAdvisor 1/4/2009 Vote

8. But if you even want to ask for directions or recommendations for a good resturaunt or have the front desk call a cab for you forget it.

"Go but don't expect customer service " Read full review on TripAdvisor 12/6/2008 Vote

9. When we left on the last day, the front desk kept our luggage until we returned for it to leave for the airport.

"more for your money " Read full review on TripAdvisor 8/28/2008 Vote

10. The hair dryer given to us at the front desk only blew out cold air taking us three times as long to dry our hair- which was entirely inconvenient as my boyfriend and I had tickets to a show and were getting dinner just before.

"A lot of money for a lot of dirt. " Read full review on TripAdvisor 10/10/2010 Vote