5. Probably more like a good hostel than a hotel - no problems with staff, lift, cleanliness, noise etc. Room was basic with no frills (but it did have tv and phone)Breakfast was toast, jam, bagels, cream cheese, enormous muffins, OJ, coffee and tea and you could have as much as you like - I thought it was fair enough that you couldn't load up with food to take to your room - its only meant to be your breakfast not food for all day - I was pleased to get breakfast at all for the price - in France, Italy etc you're lucky to just get one croissant and a cup of coffee.