The Gaylord, San Francisco, Towel

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OpinionWell
Rank

292nd

Out of 493

The Gaylord	Average Price: $75 Check Rates

Hotel Class:

620 Jones Street

San Francisco, 94102 View map

3-Star Hotel Rank: 89 of 110
Average review rating: 3.42

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , TripAdvisor (14) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodation (2) adequate (6) airport (1) amenity (1) antique (2) balcony (1) bath (2) bathroom (5) beach (2) bed (8) bill (1) breakfast (4) brunch (2) check in (1) check out (1) closet (1) cost (1) deal (1) dinner (1) front desk (13) hotel (47) housekeeping (2) laundry (1) laundry room (1) lobby (5) location (16) maid service (1) manager (1) money (2) neighborhood (2) parking (4) pillow (1) pool (1) price (8) recommend (1) restaurant (4) room (55) room service (3) service (20) shower (1) staff (12) street (10) suite (7) to park (1) towel (6) value (4) view (2) walk (8) walk-in (1) wireless (2)

Towel

Appears in 6 comments.

The following words were used in comments with Towel:
clean (4) desk (3) liked (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not only are they completely inept at handling simple tasks like billing correctly, they are completely rude or just simply clueless when you try to discuss any discrepancies or problems or simply needs like new towels.

"Terrible customer service. " Read full review on TripAdvisor 11/17/2009 Vote

2. We had to ask the front desk for clean towels on the second day, and they could only find one.

"Clean but no frills " Read full review on Expedia 10/7/2009 Vote

3. ) Rooms are cleaned and towels are changed only once a week, but that was fine, as a quick call to the front desk provided a fresh set of towels and trash removal.

"Incredible Value for A Week Long Stay " Read full review on Expedia 8/25/2009 Vote

4. When we asked for clean towels we were told "we don't have any".

"Find somewhere else! " Read full review on Expedia 8/18/2009 Vote

5. Room had full set of amenites (towels, soaps etc, plus dishwash liquid and sponge) at start of week but was not serviced/cleaned/replenished daily (no worse than home, hey).

"Value priced room for a big conference (Oracle Openworld) " Read full review on TripAdvisor 11/10/2009 Vote

6. i f you want to have to ask for your own towels, toliet paper, and don't mind an absence of front desk help ----this is your place.

"great room, good locatiion, no service " Read full review on TripAdvisor 11/6/2009 Vote