Crowne Plaza Atlanta Airport, East Point, Service

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OpinionWell
Rank

4th

Out of 11

Crowne Plaza Atlanta Airport	Average Price: $163 Check Rates

Hotel Class:

1325 Virginia Avenue

East Point, 30344 View map

3-Star Hotel Rank: 4 of 4
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (381) , Travelocity (6) , TripAdvisor (87) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (18) bath (1) bathroom (20) bathtub (3) bed (17) bill (1) breakfast (17) cable (3) charge (4) check in (6) check out (1) closet (2) concierge (3) deal (2) decor (2) dinner (2) discount (2) downtown (2) fitness room (2) food (17) front desk (27) highway (1) hotel (135) housekeeping (3) lobby (17) location (14) lunch (3) maid (1) manager (4) money (2) neighborhood (4) parking (23) price (8) rate (4) recommend (9) restaurant (19) room (93) service (34) shower (5) shuttle (24) staff (41) to park (3) towel (3) tub (5) valet (1) value (3) walk (3) water pressure (3) wireless (3)

Service

Appears in 34 comments.

The following words were used in comments with Service:
clean (5) customer (7) desk (3) excellent (4) free (4) good (6) great (8) hotel (10) need (2) pleasant (3) reasonable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Please visit Benton's for your dinning need superb service.

"Best place on airport " Read full review on TripAdvisor 5/8/2012 Vote

2. The internet service; although free was horrible.

"Crown Plaza Atlanta Airport is Disappointing and in need of Rehab " Read full review on TripAdvisor 4/9/2012 Vote

3. And the enamel on the sink and tub are eroding!--> see photosThe service was good/OK.

"In desperate need of renovations " Read full review on TripAdvisor 3/29/2012 Vote

4. Employees like Rolly should be congratulated on his great customer service.

"Had a great experience with an employee " Read full review on TripAdvisor 1/31/2012 Vote

5. I appreciate his wonderful customer service and the prompt response of him and Hector.

"Had a great experience with an employee " Read full review on TripAdvisor 1/31/2012 Vote

6. Tracie, Titi, Wendy and Brianne all gave excellent service as usual.

"Great Customer Service " Read full review on TripAdvisor 11/26/2011 Vote

7. Great service received from the guest services' staff.

"Great Customer Service " Read full review on TripAdvisor 11/26/2011 Vote

8. Service was fast and friendly.

"Beautiful hotel, friendly service, reasonable prices, wonderful place to stay! " Read full review on TripAdvisor 11/23/2011 Vote

9. Best service ever.

"Atlanta " Read full review on TripAdvisor 10/26/2011 Vote

10. It was a pleasure to be greeted by her smile and pleasant service.

"great service " Read full review on TripAdvisor 10/6/2011 Vote