Vdara Hotel & Spa at CityCenter, Las Vegas, Service

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Rank

26th

Out of 481

Vdara Hotel & Spa at CityCenter	Average Price: $195 Check Rates

Hotel Class:

2600 West Harmon Avenue

Las Vegas, 89109 View map

5-Star Hotel Rank: 9 of 17
Average review rating: 3

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (50) , TripAdvisor (1810) , YahooTravel (2)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (153) bar (382) bath (168) bathroom (630) bed (731) bill (66) breakfast (268) charge (167) check in (549) check out (142) complimentary (78) concierge (168) cost (94) deal (134) decor (88) dinner (98) fee (345) food (425) front desk (431) gym (138) hotel (4171) housekeeping (424) lobby (521) location (639) lunch (98) manager (105) money (141) parking (132) pillow (104) pool (980) price (293) rate (142) recommend (315) restaurant (498) room (4313) room service (231) service (870) shower (348) spa (333) staff (803) street (99) suite (1015) towel (158) tub (256) valet (244) valet parking (99) value (115) view (1083) walk (950) wireless (83)

Service

Appears in 867 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
better (36) clean (44) customer (93) desk (34) excellent (71) food (47) friendly (38) good (53) great (110) hotel (175) housekeeping (62) need (29) nice (55) slow (45) staff (62) valet (51)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But in the name of fairness, I'll start with the pros:-Excellent customer service, from the valet, to check in, to housekeeping and spa I felt welcomed and valued.

"Good Service, But Isolated Location " Read full review on TripAdvisor 5/21/2012 Vote

2. Valet service was also very friendly.

"Perfect! " Read full review on TripAdvisor 5/21/2012 Vote

3. We ordered turn down service every night, and liked the fact they left a different gift every time.

"Would stay again " Read full review on TripAdvisor 5/19/2012 Vote

4. The service was excellent.

"An elegant and Beautiful Room " Read full review on TripAdvisor 5/14/2012 Vote

5. They seem to offer the best service and blend of fiendliness with efficiency and discretion.

"Exceptional " Read full review on TripAdvisor 5/14/2012 Vote

6. If you are looking for a pleasant resort or some type of good service, this is not the place to go to.

"Vdara is over rated " Read full review on TripAdvisor 5/14/2012 Vote

7. Cons:Didn't receive daily clean service.

"Beautiful Property with a great location! " Read full review on TripAdvisor 5/13/2012 Vote

8. Lobby/Amenities/Services: The lobby was nice and check in was easy.

"Beautiful Property with a great location! " Read full review on TripAdvisor 5/13/2012 Vote

9. However, I requested whatever I wanted for service and it was promptly done, so I didn't miss the daily clean service.

"Beautiful Property with a great location! " Read full review on TripAdvisor 5/13/2012 Vote

10. Beautiful hotel, excellent service.

"great location, wonderful views " Read full review on TripAdvisor 5/11/2012 Vote