Red Roof Inn Washington, DC - BWI Airport, Linthicum Heights, Service

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Rank

4th

Out of 15

Red Roof Inn Washington, DC - BWI Airport	Average Daily Rate: NA Check Rates

Hotel Class:

827 Elkridge Landing Road

Linthicum Heights, 21090 View map

2-Star Hotel Rank: 2 of 5
Average review rating: 3.27

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (41) , TripAdvisor (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (2) bath (3) bathroom (14) bed (15) breakfast (2) business room (1) cable (2) charge (2) check in (18) check out (1) checkout (1) check-out (1) closet (1) deal (2) dinner (2) downtown (1) exterior (3) fee (1) food (4) front desk (27) hotel (58) lobby (8) location (8) maid (1) manager (2) money (2) neighborhood (2) parking (4) pillow (4) pool (1) price (13) recommend (6) refund (1) restaurant (5) room (84) room service (1) service (16) sheets (2) shower (7) shuttle (28) staff (21) street (2) suite (8) to park (1) towel (10) tub (1) value (3) walk (4) walk in (1) wireless (6)

Service

Appears in 16 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (2) coffee (2) convention (2) desk (3) free (5) friendly (2) good (3) hotel (5) internet (2) iron (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I went back to the front desk, where Shownika ( who had provided all the previously mentioned great customer service) again went WAY out of her way to assist me by getting me not only a map, but turn by turn directions to my destination, all while answering the phone as well as checking in several other guests.

"Outstanding Customer Service " Read full review on TripAdvisor 3/4/2011 Vote

2. I had stayed at this Red Roof Inn previously, but the service this time was just outstanding.

"Outstanding Customer Service " Read full review on TripAdvisor 3/4/2011 Vote

3. The room was clean, the bathroom was clean, there was plenty of hot water, the bed was comfortable, and the service was excellent and friendly.

"Clean and comfortable. " Read full review on TripAdvisor 1/4/2011 Vote

4. , but the shuttle service was good.

"would not stay again " Read full review on Expedia 4/19/2009 Vote

5. Good service with the shuttles to and from the hotel.

"Convient airport hotel " Read full review on Expedia 3/17/2009 Vote

6. The service van that took us around to Resturant and airport was very friendly and made you feel comfordable.

"Not impressed " Read full review on Expedia 3/11/2009 Vote

7. Just a hotel to stay at if you are traveling on Hotel smelled in hallway going up to room We had a 2 bed queenRoom was ok No hairdryer, no iron, no shampoo, and not enough towels,They service coffee 24 hours and free bus to airport.

"OK FOR TRAVEL STOP " Read full review on TripAdvisor 9/17/2007 Vote

8. I solely needed a place to stay the night that had shuttle service to the airport.

"It’ll do " Read full review on Expedia 11/11/2009 Vote

9. High speed internet is available free in the inclusive king suite, but you have to have your own personal wireless service (such as t-mobile, or verizon provider) to access it in any of the other rooms.

"Affordable, quiet, problem free! " Read full review on TripAdvisor 6/11/2009 Vote

10. When asked about free wifi service, was told to walk over to the Mariott a few hundred feet away and use their signal.

"Worth the Stay " Read full review on Expedia 4/23/2009 Vote