Red Roof Inn Washington, DC - BWI Airport, Linthicum Heights, Front Desk

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Rank

4th

Out of 15

Red Roof Inn Washington, DC - BWI Airport	Average Daily Rate: NA Check Rates

Hotel Class:

827 Elkridge Landing Road

Linthicum Heights, 21090 View map

2-Star Hotel Rank: 2 of 5
Average review rating: 3.27

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (41) , TripAdvisor (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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bar (2) bath (3) bathroom (14) bed (15) breakfast (2) business room (1) cable (2) charge (2) check in (18) check out (1) checkout (1) check-out (1) closet (1) deal (2) dinner (2) downtown (1) exterior (3) fee (1) food (4) front desk (27) hotel (58) lobby (8) location (8) maid (1) manager (2) money (2) neighborhood (2) parking (4) pillow (4) pool (1) price (13) recommend (6) refund (1) restaurant (5) room (84) room service (1) service (16) sheets (2) shower (7) shuttle (28) staff (21) street (2) suite (8) to park (1) towel (10) tub (1) value (3) walk (4) walk in (1) wireless (6)

Front desk

Appears in 27 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) great (2) helpful (2) hotel (2) informative (4) iron (4) lobby (2) rude (2) service (3) shuttle (3) smell (2) smoke (6) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk personnel were helpful and friendly.

"Convenient, Clean and comfortable " Read full review on TripAdvisor 11/1/2010 Vote

2. -Front Desk had some other little extras like a iron/ironing board if you needed.

"Hands down greatest value in Baltimore area. " Read full review on TripAdvisor 2/28/2010 Vote

3. The front desk staff was prompt with check-in (it was last minute!), and friendly about explaining everything offered.

"Affordable, quiet, problem free! " Read full review on TripAdvisor 6/11/2009 Vote

4. Front desk attendant was very friendly and efficient.

"It is what it is.... " Read full review on TripAdvisor 4/17/2009 Vote

5. Hotel was easy to find, front desk was able to give good recommendations on places for dinner.

"Cheap & Clean " Read full review on Expedia 4/16/2009 Vote

6. The shuttle service in the morning was ontime and the front desk had fresh coffee brewing (at 5:45AM).

"Cheap & Clean " Read full review on Expedia 4/16/2009 Vote

7. Great value - the front desk clerk was very pleasant and professional.

"Red Roof Inn Review " Read full review on Expedia 2/10/2009 Vote

8. Front desk people were very friendly and bus driver very friendlyWould stay again if only for one night.

"OK FOR TRAVEL STOP " Read full review on TripAdvisor 9/17/2007 Vote

9. I went back to the front desk, where Shownika ( who had provided all the previously mentioned great customer service) again went WAY out of her way to assist me by getting me not only a map, but turn by turn directions to my destination, all while answering the phone as well as checking in several other guests.

"Outstanding Customer Service " Read full review on TripAdvisor 3/4/2011 Vote

10. The front desk staff (after hanging up on us twice) rudely informed us that she would not make a shuttle request until we were waiting at the station.

"Bad shuttle, bad check-in... Didn't stay. " Read full review on TripAdvisor 1/2/2011 Vote