Four Points by Sheraton Manhattan Chelsea, New York City, Front Desk

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OpinionWell
Rank

170th

Out of 676

Four Points by Sheraton Manhattan Chelsea	Average Price: $382 Check Rates

Hotel Class:

160 West 25th Street

New York City, 10011 View map

3-Star Hotel Rank: 54 of 154
Average review rating: 3.78

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (63) , Travelocity (8) , TripAdvisor (415) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (77) bath (15) bathroom (89) bed (98) bill (8) breakfast (51) charge (14) check in (66) check out (10) complimentary (15) concierge (7) cost (10) deal (24) decor (14) dinner (12) discount (6) downtown (19) food (89) front desk (92) gym (13) hotel (659) housekeeping (10) lobby (107) location (229) manager (35) money (21) neighborhood (26) parking (15) patio (7) pillow (12) price (79) rate (49) recommend (33) restaurant (123) room (701) room service (11) service (87) sheets (9) shower (39) staff (251) street (87) towel (21) tub (6) value (24) view (44) walk (72) walk in (6) water pressure (10) wireless (26)

Front desk

Appears in 92 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) desk (92) employee (4) friendly (15) good (4) great (8) helpful (20) hotel (12) liked (5) need (4) new (4) night (5) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were efficient and helpful, the rooms were clean and the beds were comfortable.

"Great location and friendly staff " Read full review on TripAdvisor 5/22/2012 Vote

2. The front desk help were very friendly and helpful.

"Good place and location " Read full review on TripAdvisor 5/15/2012 Vote

3. Maid service was good, the front desk was pleasant every time we went through no matter who was on duty and recommended a great restaurant around the corner as well as easily arranged a car back to Kennedy airport for us with no fuss.

"Great Location and Stay " Read full review on TripAdvisor 4/13/2012 Vote

4. Friendly front desk staff.

"Good Central Location but Extremely Average " Read full review on TripAdvisor 3/12/2012 Vote

5. One woman at the front desk helped us with transportation options, as we had to go to a wedding on New Yr's Eve on Park Ave.

"New Year's Eve Delight " Read full review on TripAdvisor 1/3/2012 Vote

6. The front desk employees were very nice and very helpful as were all other employees that we met.

"Great Location in Midtown Manhattan " Read full review on TripAdvisor 12/28/2011 Vote

7. The front desk staff was very friendly and accommodating.

"comfortable and quiet " Read full review on TripAdvisor 12/26/2011 Vote

8. As she was helping me check in, another front desk guy gave me another cupcake!2 cupcakes for 1 me.

"This Four Points is the best I've been to. " Read full review on TripAdvisor 12/23/2011 Vote

9. The front desk staff were great at check in and kind of curt at check out (the lobby was full of people).

"just ok, there are better hotels for the price " Read full review on TripAdvisor 11/10/2011 Vote

10. The front desk was very friendly and gave us our complimentary (and tasty) cupcake.

"Pleasantly Pleased: Good Hotel with Good Location " Read full review on TripAdvisor 11/3/2011 Vote