Four Points by Sheraton Manhattan Chelsea, New York City, Concierge

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Rank

170th

Out of 676

Four Points by Sheraton Manhattan Chelsea	Average Price: $382 Check Rates

Hotel Class:

160 West 25th Street

New York City, 10011 View map

3-Star Hotel Rank: 54 of 154
Average review rating: 3.78

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (63) , Travelocity (8) , TripAdvisor (415) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 7 comments.

75% wrote positive comments about concierge

The following words were used in comments with Concierge:
good (2) helpful (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Poor service at check-in, concierge unable to provide help with a very simple request, restaurant closed for dinner, elevator out of service for 3 days, etc. Linens were very clean, but tub in bathroom had received a cursory swipe.

"Frustratingly Mediocre " Read full review on TripAdvisor 3/20/2012 Vote

2. The staff were very pleasant and the Concierge services were very helpful.

"Value for $$$ " Read full review on TripAdvisor 9/13/2011 Vote

3. The concierge was helpful in finding us information about a few exhibits.

"Great location and welcoming staff " Read full review on TripAdvisor 8/15/2011 Vote

4. Sunday, heard the receptionist explain to another guest that the concierge does not work on Sundays (huh?!)On the good side, the staff that is there are doing their best and more (and I can say only good things about them).

"Mediocre Hotel at a great location " Read full review on TripAdvisor 9/23/2011 Vote

5. I never used their concierge service so not sure how that is.

"Consistent " Read full review on TripAdvisor 2/23/2010 Vote

6. The manager stood in the lobby and seemed to be doing double duty as concierge even though I don`t think it was his job.

"Spotless! " Read full review on TripAdvisor 12/1/2007 Vote

7. The concierge wasn't much help, but we were able to find great food options on our own.

"Clean rooms, quiet street (for Manhattan), good location " Read full review on TripAdvisor 2/21/2012 Vote