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Rank
226th
Out of 676

Plaza Athenee Hotel

Average Price: $664  
 
Hotel Class:
37 East 64th Street at Madison Avenue
New York City, 10021-7023 View map  
4-Star Hotel Rank: 72 of 106
Average review rating: 4.04
OpinionWell Value Index: NA
Traveler reviews analyzed: TripAdvisor (117) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 10 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
 
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1. The front desk felt like they were cast from Jersey Shore rejects.
"Felt like a Holiday Inn " Read full review on TripAdvisor   7/22/2011 Vote      
2. Front desk service was excellent on check-in and check-out.
"quiet, old-world Upper East Side hotel " Read full review on TripAdvisor   7/10/2011 Vote      
3. Upon our departure a late check out and an adjustment to the bill was offered by the lovely agent at the Front Desk to compensate for the fact that our first night there was a portable AC unit.
Read full review on TripAdvisor   7/5/2007 Vote      
4. I asked if the air is workingin the rooms and both front desk receptionist chimed; 'Oh, of course it is!' I should have known better.
"Overstated Luxury " Read full review on TripAdvisor   6/30/2007 Vote      
5. The lady at the front desk went out of her way to reassure me that she would honor my original discounted rate and fixed everything.
"EXTRAORDINARY - SUBLIME " Read full review on TripAdvisor   4/26/2011 Vote      
6. When I called the front desk to ask to change room, I was informed that I had already been upgraded and that a further upgrade would cost me $165+/night.
"Close hotel to Central Park and Madison Avenue in NYC " Read full review on TripAdvisor   5/26/2010 Vote      
7. When we called the front desk to ask how to switch on the AC, an employee was dispatched with two laundry-hamper-sized cooling units, one for each room.
"Mixed review for the Plaza Athenee " Read full review on TripAdvisor   4/15/2008 Vote      
8. When I called the front desk she told me that there were no a/c units available.
"Not At All What I Expected " Read full review on TripAdvisor   7/17/2007 Vote      
9. I called the front desk and complained.
"Started out great, but quickly declined " Read full review on TripAdvisor   10/24/2011 Vote      
10. The front desk confessed that the problem had not been fixed, as we were told when we checked in.
"Air Conditioning Fiasco " Read full review on TripAdvisor   7/2/2007 Vote      
   
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