Hotel 57, New York City, Service

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Rank

141st

Out of 676

Hotel 57	Average Price: $464 Check Rates

Hotel Class:

130 East 57th Street

New York City, 10016 View map

3-Star Hotel Rank: 46 of 154
Average review rating: 3.54

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (106) , Travelocity (2) , TripAdvisor (375) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (12) bar (96) bath (15) bathroom (149) bed (151) bill (13) breakfast (92) charge (11) check in (70) check out (11) closet (21) complimentary (9) concierge (80) cost (11) deal (16) decor (34) dinner (20) food (35) front desk (52) gym (9) hotel (825) housekeeping (10) lobby (89) location (277) manager (36) money (17) neighborhood (11) parking (9) pillow (16) price (74) rate (43) recommend (62) refund (7) restaurant (145) room (795) room service (14) service (118) shower (46) staff (230) street (72) suite (26) towel (15) tub (6) valet (10) valet parking (8) value (19) view (42) walk (81) wireless (13)

Service

Appears in 117 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
excellent (10) food (6) free (5) good (8) great (20) helpful (6) hotel (40) liked (7) location (11) need (5) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Without a doubt this hotel has the best customer service I have ever recieved in NYC.

"Beyond Expectations " Read full review on TripAdvisor 5/15/2012 Vote

2. Great cocktails and excellent service provided by Vinny.

"Beyond Expectations " Read full review on TripAdvisor 5/15/2012 Vote

3. The service was excellent, room was small but very comfortable.

"Great location to enjoy New York City " Read full review on TripAdvisor 4/25/2012 Vote

4. Started with the check in process where the service was flawless.

"Great Hotel - Great City - Nice Area " Read full review on TripAdvisor 4/18/2012 Vote

5. Excellent services in room, ample plugs for charging, A/C worked great (and we needed it - 80's in April).

"Great Hotel - Great City - Nice Area " Read full review on TripAdvisor 4/18/2012 Vote

6. $16.95 is WAY too much to charge, but the wireless service worked perfectly.

"Great Hotel - Great City - Nice Area " Read full review on TripAdvisor 4/18/2012 Vote

7. This hotel is a brutal disappointment in every way spare some good service.

"Absolutely Brutal " Read full review on TripAdvisor 4/9/2012 Vote

8. The rooms are comfortable for one or two and the service is excellent.

"Fourth time here - I really like it " Read full review on TripAdvisor 3/20/2012 Vote

9. , Guest Services, was especially welcoming and helpful, together with the rest of the staff.

"Excellent Hotel in Every Way " Read full review on TripAdvisor 2/7/2012 Vote

10. The concierge service was excellent.

"A Well Located Gem in Manhattan " Read full review on TripAdvisor 2/4/2012 Vote