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Rank
1st
Out of 676

The Bryant Park

Average Price: $344  
 
Hotel Class:
40 West 40th Street
New York City, 10018 View map  
4-Star Hotel Rank: 1 of 106
Average review rating: 4.33
OpinionWell Value Index: 5
Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (1) , Travelocity (3) , Expedia (38) , TripAdvisor (1720)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 71 comments. 
84% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (7)   generous (4)   helpful (8)   hotel (19)   management (71)   need (5)   night (6)   problem (9)   reservation (6)   return (4)    
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1. The hotel staff are so accomodating and friendly, the front office manager, Robert Falco, was so very helpful and even said to get ahold of him for our next visit for a room that overlooked the city, now that's customer service.
"Perfect Location & Excellent Customer Service! " Read full review on TripAdvisor   5/15/2012 Vote      
2. We regret we didn't express our disgust to him or the manager.
"The lifts and that one staff definitely lets down this hotel " Read full review on TripAdvisor   4/13/2012 Vote      
3. Our own positive experience started way before we arrived after we corresponded with the manager Darren Sumner.
"Perfect on the Park " Read full review on TripAdvisor   4/4/2012 Vote      
4. The front office manager, Robert, is always there to help attend to your needs, and has been so kind to upgrade our rooms when he can.
"Thank You Robert !!! " Read full review on TripAdvisor   2/8/2012 Vote      
5. The front office Manager, Robert Falco, was a HUGE help and saw to it that our stay would be perfect (which is was).
"The Best Hotel I've EVER Stayed in! " Read full review on TripAdvisor   1/14/2012 Vote      
6. This is a winner Only problem is that Mike the manager was so professional and courteous that I am sure everybody that meets him will want to stay there.
"Stay Here " Read full review on TripAdvisor   9/30/2011 Vote      
7. (Forgive my not naming waiters, cleaning crew, managers or bellmen for fear I might omit someone.
"Convenient, sophisticated wedding central with great customer service " Read full review on TripAdvisor   9/9/2011 Vote      
8. I initally had trouble using my Priority Club points but one of the managers was more than helpful in taking care of the problem.
"What a great Place! " Read full review on TripAdvisor   9/7/2011 Vote      
9. The Manager and Staff were excellently polite, The entire Family enjoyed the excellent Hospitality and friendly nature.
"PLEASURABLE CONVENIENT FUN LOVING " Read full review on TripAdvisor   8/31/2011 Vote      
10. Upon our arrival, the manager went next door and fetched a delicious cupcake for our son as a welcome gift.
"Our kid loved this hotel! " Read full review on TripAdvisor   8/1/2011 Vote      
   
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