Sheraton Syracuse University Hotel & Conference Center, Syracuse, Service

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Rank

1st

Out of 65

Sheraton Syracuse University Hotel & Conference Center	Average Price: $239 Check Rates

Hotel Class:

801 University Avenue

Syracuse, 00000 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , MyTravelGuide (35) , TripAdvisor (95) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (16) bathroom (15) bed (21) bill (4) breakfast (38) brunch (5) charge (10) check in (14) checkout (5) complimentary (4) cost (7) deal (4) decor (3) dinner (11) downtown (3) fitness center (4) food (28) front desk (15) gym (4) highway (3) hotel (166) housekeeping (8) lobby (13) location (42) lunch (3) manager (5) money (3) parking (26) pillow (8) pool (15) price (11) rate (11) recommend (11) restaurant (39) room (161) room service (4) service (24) shower (8) shuttle (5) staff (51) street (18) suite (8) to park (6) towel (5) value (3) view (11) walk (12) water pressure (4) wireless (7)

Service

Appears in 24 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) food (3) friendly (5) great (2) hotel (9) tasteful (2) trip (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is friendly and happy to be of service.

"Most Convenient Hotel to SU! " Read full review on TripAdvisor 4/11/2012 Vote

2. Service was efficient and personable, from desk clerks to housekeeping to bar waitstaff.

"Good location, comfortable rooms " Read full review on TripAdvisor 11/13/2011 Vote

3. On balance, I would stay here again, based on location and good service.

"Good location, comfortable rooms " Read full review on TripAdvisor 11/13/2011 Vote

4. The service was nice as well.

"Maybe the best choice in Syracuse " Read full review on TripAdvisor 7/25/2011 Vote

5. The service at this hotel is excellent and outstanding.

"Another FANTASTIC stay at the Sheraton Syracuse " Read full review on TripAdvisor 6/10/2011 Vote

6. The breakfast offerings were great but the coffee service left us waiting.

"Overall a good experience but have seen better. " Read full review on TripAdvisor 3/21/2011 Vote

7. The room was very comfortable and the front desk service was great.

"Overall a good experience but have seen better. " Read full review on TripAdvisor 3/21/2011 Vote

8. We ate dinner at the restaurant in the hotel and evn though it was almost empty we received excellent service and the prices were very reasonable.

"terrific location for visit to Syracuse Univ. " Read full review on TripAdvisor 11/27/2009 Vote

9. It's not the latest and greatest hotel by any means, but it makes up for that with some of the most friendly service I've come across in the US.

"Hotel gets a 4. Service gets a 5. " Read full review on TripAdvisor 10/15/2009 Vote

10. Staff/Service was excellent/friendly/helpful.

"Had Everything I needed for a one night stay " Read full review on TripAdvisor 7/14/2009 Vote