Sheraton Syracuse University Hotel & Conference Center, Syracuse, Front Desk

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Rank

1st

Out of 65

Sheraton Syracuse University Hotel & Conference Center	Average Price: $239 Check Rates

Hotel Class:

801 University Avenue

Syracuse, 00000 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , MyTravelGuide (35) , TripAdvisor (95) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (16) bathroom (15) bed (21) bill (4) breakfast (38) brunch (5) charge (10) check in (14) checkout (5) complimentary (4) cost (7) deal (4) decor (3) dinner (11) downtown (3) fitness center (4) food (28) front desk (15) gym (4) highway (3) hotel (166) housekeeping (8) lobby (13) location (42) lunch (3) manager (5) money (3) parking (26) pillow (8) pool (15) price (11) rate (11) recommend (11) restaurant (39) room (161) room service (4) service (24) shower (8) shuttle (5) staff (51) street (18) suite (8) to park (6) towel (5) value (3) view (11) walk (12) water pressure (4) wireless (7)

Front desk

Appears in 15 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (2) breakfast (2) club (2) couple (2) desk (15) dog (2) elevator (2) hotel (3) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Lounge is very nice, food was good both a.m. and p.m. front desk very friendly and helpful.

"Overall Good Could Be Better " Read full review on TripAdvisor 8/13/2011 Vote

2. The front desk people are amongst the best I've ever met.

"Another FANTASTIC stay at the Sheraton Syracuse " Read full review on TripAdvisor 6/10/2011 Vote

3. The room was very comfortable and the front desk service was great.

"Overall a good experience but have seen better. " Read full review on TripAdvisor 3/21/2011 Vote

4. The best part of our short stay was the pleasant greeting from the front desk staff when we checked in after a six hour drive.

"Great location for a visit to Syracuse University " Read full review on TripAdvisor 3/11/2011 Vote

5. Anne was at the front desk.

"They did meet- and in some instances exceed- most expectations " Read full review on TripAdvisor 4/29/2012 Vote

6. On one of the days during our stay, the club room was closed because it was a holiday (Easter), so the front desk person gave us a voucher for breakfast for our entire party to make up for it.

"Most Convenient Hotel to SU! " Read full review on TripAdvisor 4/11/2012 Vote

7. This extended to the front desk.

"Tired, so very tired. " Read full review on TripAdvisor 1/5/2012 Vote

8. When I conceited the front desk with my concerns, I was dismissed as the assured me it couldn't have been from their hotel, because of their recent renovations.

Read full review 5/6/2011 Vote

9. Jane at the front desk was expecting my arrival and greeted me by name.

"Hotel gets a 4. Service gets a 5. " Read full review on TripAdvisor 10/15/2009 Vote

10. I called the front desk and they quickly put me in a new room.

Read full review 6/10/2009 Vote