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OpinionWell
Rank
72nd
Out of 267

Holiday Inn Seattle-Seatac International Airport

Average Price: $88  
 
Hotel Class:
17338 International Boulevard
Seattle, 98188 View map  
3-Star Hotel Rank: 41 of 72
Average review rating: 3.13
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (51) , MyTravelGuide (611) , Priceline (480) , Travelocity (2) , TripAdvisor (76)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 13 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
excellent (2)   happy (2)   helpful (2)   least (2)   management (14)   night (3)   problem (3)    
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1. The manager was very helpful in solving a problem with our room.
"The manager was very helpful in solving a problem with our room. " Read full review   7/13/2010 Vote      
2. We talked to the manager and he wouldn't take the charge off.
"It was really close to the airport and the shuttle was fast and convenient for our early flight. " Read full review   2/10/2011 Vote      
3. The manager was sarcastic when we asked about the parking fee.
"Close to airport. " Read full review   6/20/2010 Vote      
4. After waiting my turn in line I spoke to Night Manager who shifted me to another room.
"STAY FAR FAR AWAY!! " Read full review on TripAdvisor   6/1/2009 Vote      
5. After getting into the new room also I noticed that the Air conditioning was not working, this time I called the front desk again where the manager acted as if I was lying.
"STAY FAR FAR AWAY!! " Read full review on TripAdvisor   6/1/2009 Vote      
6. At check out, I did complain to the front desk and I was told that the Manager would contact me, however it has been more than 2 days and the Manager did not contact me.
"STAY FAR FAR AWAY!! " Read full review on TripAdvisor   6/1/2009 Vote      
7. Customer service from Manager to housekeeping to room service to banquet were mostly all eager to please and help.
"Impressive overall customer service " Read full review on TripAdvisor   3/10/2009 Vote      
8. Day time desk service was excellent - we dealt with several different desk clerks and all were excellent, it was only the night manager who did not have a clue.
"OK airport hotel close to airport " Read full review on TripAdvisor   10/14/2008 Vote      
9. Hopeless night manager at 2am - we finally sorted our intended room after two mistakes on his part and treks to the room and back on ours.
"OK airport hotel close to airport " Read full review on TripAdvisor   10/14/2008 Vote      
10. Rooms were in dis-repair and small, front desk managers not very pleasant, parking was an issue.
"The housekeeping staff was wonderful. " Read full review   2/25/2010 Vote      
   
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