5. She admitted that they had 20 or more reserved rooms that had yet to be claimed but would not release one to us even though it was unlikely as late as it was that all of those guests would still arrive (they, of course, got paid for the rooms even if they remained empty and if they remained empty would not have the cost of cleaning them, changing sheets, etc.) She was not willing to contact any nearby hotels to see if they still had rooms, as some motel staffs will do even if you come in without a reservation and find them full.