Crowne Plaza Seattle Downtown Area, Seattle, Service

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Rank

44th

Out of 267

Crowne Plaza Seattle Downtown Area	Average Price: $126 Check Rates

Hotel Class:

1113 Sixth Avenue

Seattle, 98101 View map

3-Star Hotel Rank: 25 of 72
Average review rating: 3.75

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (79) , MyTravelGuide (1003) , Priceline (298) , Travelocity (15) , TripAdvisor (402) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (17) bar (58) bathroom (78) bed (124) breakfast (139) charge (33) check in (79) check out (13) complimentary (27) concierge (44) cost (43) deal (29) dinner (25) discount (15) downtown (200) fee (28) food (68) freeway (41) front desk (94) highway (24) hotel (869) housekeeping (28) lobby (69) location (335) manager (17) money (18) parking (161) pillow (25) pool (23) price (94) rate (56) recommend (55) restaurant (134) room (784) room service (37) service (175) shower (23) staff (319) street (37) suite (54) to park (15) towel (14) tub (11) valet (41) valet parking (28) value (23) view (224) walk (158) waterfront (29) wireless (42)

Service

Appears in 175 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
clean (9) customer (16) desk (11) elevator (17) excellent (15) food (9) friendly (15) good (29) great (37) helpful (10) hotel (46) location (15) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This place had great customer service and is what I have come to expect when choosing a place for my family to spend time/money.

"Intercontinental Hotels Group " Read full review on TripAdvisor 5/21/2012 Vote

2. Good service.

"Great value! " Read full review on TripAdvisor 4/21/2012 Vote

3. If I was being picky I could say that the decor was a little tired, but you overlook these things when the service is first class.

"Top Notch! " Read full review on TripAdvisor 4/6/2012 Vote

4. Dined in Regatta restaurant first night - excellent service with great humour.

"Top Notch! " Read full review on TripAdvisor 4/6/2012 Vote

5. Very good service.

"Great People work here. " Read full review on TripAdvisor 4/5/2012 Vote

6. After the exceptional service that we received At the Crowne Plaza Seattle I would highly recommend this hotel for any one either on business or away on a weekend with friends.

"What a great stay...... " Read full review on TripAdvisor 3/19/2012 Vote

7. At that point I was delighted to know that because the hot water wasn't working properly I had met the generous engineer who had taken us to the complimentary breakfast floor where the service was excellent, but I was beyond frustrated with the Crowne Plaza front desk and can only hope for a better experience (if ever).

"Beware if you book with Hotwire " Read full review on TripAdvisor 2/21/2012 Vote

8. Overall I can totally recommend this hotel for cleanliness, location and good service.

"Excellent stay " Read full review on TripAdvisor 2/3/2012 Vote

9. Our suite had plenty of room and the service was great.

"Great View " Read full review on TripAdvisor 12/29/2011 Vote

10. Restaurant had prompt service and wide choice of menu at all meals.

"Excellent value, fine location. " Read full review on TripAdvisor 12/1/2011 Vote