Hyatt Regency Phoenix at Civic Plaza, Phoenix, Service

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Rank

60th

Out of 366

Hyatt Regency Phoenix at Civic Plaza	Average Price: $231 Check Rates

Hotel Class:

122 Second Street

Phoenix, 00000 View map

4-Star Hotel Rank: 8 of 11
Average review rating: 3.85

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (809) , Travelocity (3) , TripAdvisor (58) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (6) bar (12) bathroom (11) bed (22) bill (8) breakfast (16) charge (10) check in (9) check out (2) closet (2) concierge (3) cost (9) deal (6) dinner (9) downtown (33) exercise room (3) fee (6) fitness center (4) food (16) front desk (16) gym (4) hot tub (5) hotel (139) lobby (17) location (33) maid (3) maid service (3) manager (5) money (4) parking (30) pool (20) price (14) rate (9) recommend (7) restaurant (32) room (119) room service (10) service (34) shower (9) shuttle (2) staff (30) street (23) suite (2) to park (3) towel (5) tub (2) valet (7) valet parking (5) view (17) walk (28)

Service

Appears in 34 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
free (3) good (5) great (5) hotel (13) liked (2) meal (4) need (2) nice (3) overpriced (2) price (2) rating (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service staff were incredibly nice and helpful--every single person who I encountered.

"Nice room, pricey internet " Read full review on TripAdvisor 12/8/2009 Vote

2. Service was great.

"Beautiful Hotel " Read full review on TripAdvisor 12/3/2009 Vote

3. Excellent service.

"Quite Impressed " Read full review on Expedia 9/9/2009 Vote

4. Would like to see free internet service added.

"Quite Impressed " Read full review on Expedia 9/9/2009 Vote

5. The hotel is clean, nicely decorated, and service was great.

"Very nice place to stay. " Read full review on Expedia 7/31/2009 Vote

6. Great service, rooms were impressive, the beds are very comfortable,you'll get lost in it.

"Can’t wait to go back! " Read full review on Expedia 5/19/2009 Vote

7. The Hyatt Group has sunk to a new level of inferior service.

"STAY WELL CLEAR OF THIS PLACE " Read full review on TripAdvisor 3/18/2009 Vote

8. I would rate the service from this hotel as above average.

"Very Pleasant Stay " Read full review on TripAdvisor 2/15/2009 Vote

9. customer service was the best i have ever had at a hotel the employees were happy to help with any questions we had.

"very friendly staff/helpfull " Read full review on YahooTravel 7/7/2008 Vote

10. Again I must say it took my breath away the service was great and everyone was friendly but the food, the food was to die for.

"very friendly staff/helpfull " Read full review on YahooTravel 7/7/2008 Vote