The Westin Cincinnati, Cincinnati, Service

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Rank

14th

Out of 150

The Westin Cincinnati	Average Price: $235 Check Rates

Hotel Class:

Fifth And Vine

Cincinnati, 00000 View map

4-Star Hotel Rank: 4 of 7
Average review rating: 3.8

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (589) , TripAdvisor (79) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (8) bath (7) bathroom (26) bed (37) bill (6) breakfast (12) charge (6) check in (30) check out (7) closet (3) cost (3) deal (5) decor (5) dinner (3) downtown (47) food (13) front desk (20) gym (7) hot tub (5) hotel (183) housekeeping (8) lobby (21) location (60) lunch (3) maid (4) manager (4) money (4) parking (35) pillow (3) pool (25) price (13) rate (4) recommend (8) restaurant (38) room (201) room service (9) service (22) shower (20) staff (42) street (14) suite (8) to park (4) towel (9) tub (5) valet (18) valet parking (8) view (33) walk (27) wireless (5)

Service

Appears in 22 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
great (4) guest (2) hotel (6) internet (5) liked (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great.

"Jazz fest trip " Read full review on TripAdvisor 8/21/2009 Vote

2. and customer service is a big plus.

"Nice, but not what I was expecting. " Read full review on TripAdvisor 8/12/2009 Vote

3. One is a casual quick service place that my kids proclaim makes the best pizza and cookies, which I agree.

"Getting Better All the Time " Read full review on TripAdvisor 3/31/2009 Vote

4. Service and Staff were Great.

"Great " Read full review on TripAdvisor 3/31/2009 Vote

5. Great beds and great service.

"Good choice " Read full review on TripAdvisor 10/26/2007 Vote

6. This hotel met my standards for convenience, service, cleanlinessand comfort.

"Fine by me " Read full review on TripAdvisor 10/22/2007 Vote

7. Customer service was awesome.

"Wonderful week at the Westin " Read full review on TripAdvisor 8/5/2007 Vote

8. Also - my pet peeve in the 21st century: you have to pay for internet service and it's not wireless in the room.

"Busy Hotel - Showing its age " Read full review on TripAdvisor 12/14/2009 Vote

9. I liked everything about the hotel except I was unable to get an in-room refrigerator request, and the internet service was extra also.

"Great hotel in the heart of Cincinnati. " Read full review on TripAdvisor 5/9/2009 Vote

10. After a 33 minute phone call with Sprint's customer service telling me 'it should work' and running me through the same set of tests over and over, the operator says 'restart your computer and if it doesn't work call us back.

"Westin gets worse every stay I have " Read full review on TripAdvisor 3/29/2009 Vote