The Westin Cincinnati, Cincinnati, Front Desk

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Rank

14th

Out of 150

The Westin Cincinnati	Average Price: $235 Check Rates

Hotel Class:

Fifth And Vine

Cincinnati, 00000 View map

4-Star Hotel Rank: 4 of 7
Average review rating: 3.8

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (589) , TripAdvisor (79) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 20 comments.

The following words were used in comments with Front desk:
clean (4) desk (21) guest (4) helpful (2) management (2)

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1. Why wouldn't the maids alert management or the front desk that this room should be cleaned or 'aired out' further before being given to guests.

"Disappointed - Wait to Check-In and Wait for the Elevators " Read full review on TripAdvisor 10/15/2008 Vote

2. Negatives: Our room was not cleaned until 5:00 p.m. and the front desk could have cared less when I told them.

"Eh " Read full review on TripAdvisor 9/2/2008 Vote

3. The front desk clerks were very nice but it took forever to check in.

"Bring your wallet for the "extras" " Read full review on TripAdvisor 9/24/2007 Vote

4. I called down to the front desk, had to wait 5 minutes on the phone, to let them know the previous guest left clothes in the room and that we would leave them outside.

"Will never stay here again " Read full review on TripAdvisor 4/12/2009 Vote

5. The front desk employees weren't quite what I was expecting.

"not on par with other Westins " Read full review on TripAdvisor 4/12/2009 Vote

6. The elevators further toward the back of the garage go to a main floor and then you have to follow signs to the front desk.

"not on par with other Westins " Read full review on TripAdvisor 4/12/2009 Vote

7. Check-in went ok, although there were no signs to tell you where the front desk was.

"Will never stay here again " Read full review on TripAdvisor 4/12/2009 Vote

8. I overhear one of the other front desk people tell someone they're very busy this weekend.

"Westin gets worse every stay I have " Read full review on TripAdvisor 3/29/2009 Vote

9. I call the front desk and they say they have no record of payment coming in.

"Westin gets worse every stay I have " Read full review on TripAdvisor 3/29/2009 Vote

10. I call the front desk and they say they have no record but will look into it.

"Westin gets worse every stay I have " Read full review on TripAdvisor 3/29/2009 Vote