Harrah's New Orleans Hotel, New Orleans, Service

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Rank

10th

Out of 427

Harrah's New Orleans Hotel	Average Price: $311 Check Rates

Hotel Class:

228 Poydras Street

New Orleans, 70130 View map

5-Star Hotel Rank: 1 of 15
Average review rating: 4.44

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (6) , TripAdvisor (331)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (10) bar (16) bath (14) bathroom (84) bathtub (7) bed (53) breakfast (20) charge (10) check in (42) check out (12) closet (10) complimentary (8) concierge (17) cost (17) dinner (9) discount (5) downtown (9) fee (7) food (78) front desk (45) hotel (504) housekeeping (30) lobby (45) location (140) lunch (13) manager (9) money (27) parking (84) pillow (15) pool (27) price (18) rate (16) recommend (35) restaurant (79) room (488) room service (31) service (101) shower (61) spa (7) staff (199) street (110) suite (38) towel (16) tub (49) valet (27) valet parking (11) value (9) view (86) walk (94) wireless (8)

Service

Appears in 101 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
beauty (4) clean (4) customer (11) desk (4) drink (5) excellent (11) food (6) friendly (10) good (8) great (13) helpful (4) hotel (18) housekeeping (5) need (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Harrah's needs to re-evaluate their services and cleanliness of their rooms for what they're chargin.

"Could Have Been Better... " Read full review on TripAdvisor 5/19/2012 Vote

2. Bell service was fast.

"Nice, Centralized Hotel " Read full review on TripAdvisor 4/12/2012 Vote

3. Let me start by saying that the customer service is wonderful.

"Fantastic Customer Service " Read full review on TripAdvisor 3/13/2012 Vote

4. Great service - very friendly happy staff.

"Great service - great hotel " Read full review on TripAdvisor 3/5/2012 Vote

5. I found the service to be excellent as well.

"They got it right " Read full review on TripAdvisor 2/22/2012 Vote

6. Hospitality and concern for your having a fun time was not just from the Concierge but from everyone from Housekeepers to Hotel Management staffCheck in was quick and courteous and Bell service awesomeRoom was very nice and roomy with that special Harrah's touch of correct color coordination and style.

"Holidays at Harrah's New Orleans " Read full review on TripAdvisor 2/16/2012 Vote

7. Excellent accomodations, excellent service, very accomodating staff.

"AMAZING HOTEL " Read full review on TripAdvisor 2/15/2012 Vote

8. The room was clean and the service excellent.

"Hotel Great - Casino Lacking " Read full review on TripAdvisor 12/27/2011 Vote

9. It always amazes me that even in passing, all the service personnel smile and greet you warmly.

"Great as usual " Read full review on TripAdvisor 12/25/2011 Vote

10. Excellence in service has never wavered, even before I had a players card.

"Great as usual " Read full review on TripAdvisor 12/25/2011 Vote