Drury Inn and Suites Northlake - Charlotte, Charlotte, Front Desk

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Rank

1st

Out of 269

Drury Inn and Suites Northlake - Charlotte	Average Price: $119 Check Rates

Hotel Class:

6920 Northlake Mall Drive

Charlotte, 28216 View map

0-Star Hotel Rank: 1 of 97
Average review rating: 4.8

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (4) , TripAdvisor (160)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (6) bathroom (26) beach (3) bed (23) breakfast (116) charge (6) check in (18) check out (5) closet (4) complimentary (17) cost (6) deal (5) decor (4) dinner (33) downtown (7) exercise room (3) fee (5) food (58) front desk (33) highway (9) hot tub (9) hotel (253) hottub (3) housekeeping (6) interstate (10) lobby (15) location (59) money (16) parking (27) pillow (8) pool (49) price (34) rate (19) recommend (12) restaurant (36) room (205) service (21) sheets (3) shower (8) staff (96) street (15) suite (45) towel (12) value (21) view (3) walk (17) walk in (4) water pressure (4) wireless (7)

Front desk

Appears in 33 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) cleanest (2) desk (33) friendly (7) great (2) helpful (3) hotel (3) housekeeping (4) nice (3) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we checked in the front desk staff was very pleasant and explained all the 'perks' of the hotel.

"Clean Clean Clean! :) " Read full review on TripAdvisor 4/16/2012 Vote

2. The staff was so friendly and polite, the front desk, the housekeeper, the bartender/ hostess, they were all consistently wonderful.

"Clean Clean Clean! :) " Read full review on TripAdvisor 4/16/2012 Vote

3. This is the cleanest Hotel I have stayed in :) Great front desk staff, I will be back to the Drury Inn & Suites.

"Clean Clean Clean " Read full review on TripAdvisor 4/2/2012 Vote

4. The room was clean and the people at the front desk were very friendly.

"Great Place to Stay!! " Read full review on TripAdvisor 12/28/2011 Vote

5. When we arrived the room was ready, Cathy from the front desk was so nice and had a huge smile on her face.

"1st try at a Drury and I am SUPER impressed. Wish you had more locations. " Read full review on TripAdvisor 12/26/2011 Vote

6. Front desk folks very polite and helpful.

"A new hotel - comfortable and quiet " Read full review on TripAdvisor 6/15/2011 Vote

7. a wonderful smile at the front desk.

"As Usual........ " Read full review on TripAdvisor 6/14/2011 Vote

8. The gentlemen at the front desk was wonderful.

"Cleanliness a Real Problem; However, Customer Service Excellent! " Read full review on TripAdvisor 6/14/2011 Vote

9. The young lady at the front desk was very friendly and helpful.

"Great Place " Read full review on TripAdvisor 4/6/2011 Vote

10. The front desk clerks were excellent.

"Great stay... " Read full review on TripAdvisor 3/2/2011 Vote