Holiday Inn Columbus Downtown Capital Square, Columbus, Front Desk

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Rank

89th

Out of 202

Holiday Inn Columbus Downtown Capital Square	Average Price: $114 Check Rates

Hotel Class:

175 Town Street

Columbus, 43215 View map

3-Star Hotel Rank: 45 of 59
Average review rating: 2.76

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (33)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (1) airport (7) alarm (1) apology (3) appearance (3) appreciate (1) bar (6) bathroom (5) bed (1) bill (1) breakfast (6) charge (2) check in (4) checkout (1) cost (1) deal (1) downtown (11) fee (1) fitness center (1) food (2) front desk (9) gym (1) highway (1) hotel (49) housekeeping (1) lobby (4) location (11) manager (4) money (3) parking (9) pillow (3) pool (7) price (6) rate (3) recommend (3) restaurant (11) room (49) service (8) sheets (1) shower (6) shuttle (20) staff (20) street (3) to park (3) towel (1) tub (1) view (1) walk (4) water pressure (1) wireless (3)

Front desk

Appears in 9 comments.

The following words were used in comments with Front desk:
courteous (2) desk (9) hotel (2) nice (3) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At least the very nice young lady working front desk Saturday morning gave us a voucher for $20.00 off the hotel buffet in apology for our circumstances when I complained.

"Frustrating! " Read full review on TripAdvisor 4/11/2009 Vote

2. The front desk personnel were very courteous.

"good stay, courteous staff " Read full review on TripAdvisor 12/8/2008 Vote

3. The front desk staff was always very friendly and courteous, and helpful and knowledgable.

"I would definitely stay again! " Read full review on TripAdvisor 10/8/2008 Vote

4. When we checked out the staff was very nice, I expected to have to pay the $10.00 parking fee, but to my surprise the front desk told me i didn't have to.

"Very Surprised! The room, and the staff were wonderful! " Read full review on TripAdvisor 3/22/2010 Vote

5. The front desk apologized and gave the girls a bag with a bottle of water and a bag of potato chips instead-breakfast of champions.

"Misleading info. on website, poor service, needs a lot of updating. " Read full review on TripAdvisor 2/18/2010 Vote

6. The front desk staff gave us detailed directions to the nearest 24-hour pharmacy store (a Kroger only a few blocks away) so I could get these items.

"I would definitely stay again! " Read full review on TripAdvisor 10/8/2008 Vote

7. Again, it's a nice extra (and yes the front desk will remind you of that fact when you question them about it) that the hotel provides but have that cash ready for the taxi just in case.

"Met Most Expectations " Read full review on TripAdvisor 1/21/2008 Vote

8. On a daily basis, had to tell the front desk to tell the housekeeping dept.

"Absolutely disgraceful!!! " Read full review on TripAdvisor 10/31/2007 Vote

9. The front desk promsied a handful of our most problematic rooms to be 'comped' but it never happened.

"Do yourself a favor and Stay Away " Read full review on TripAdvisor 5/14/2007 Vote