The Umstead Hotel and Spa, Raleigh, Service

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Home » United States » North Carolina » Raleigh Destinations » Raleigh Hotels » The Umstead Hotel and Spa

OpinionWell
Rank

60th

Out of 119

The Umstead Hotel and Spa	Average Daily Rate: NA Check Rates

Hotel Class:

100 WOODLAND POND CARY

Raleigh, 27513 View map

0-Star Hotel Rank: 39 of 44
Average review rating: 4.76

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (26) , Travelocity (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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$ (2) airport (1) amazing (2) ambiance (1) amenity (2) antique (1) area (10) art (1) artwork (3) atmosphere (1) attentive (1) bad (1) bar (5) bath (2) bathroom (3) bed (4) breakfast (1) charge (2) check in (1) check out (1) closet (1) complimentary (1) decor (2) dinner (3) food (3) front desk (2) hotel (35) location (1) manager (2) massage (3) money (3) parking (2) pillow (1) pool (2) price (5) rate (1) recommend (2) restaurant (3) room (11) room service (1) service (10) sheets (1) shower (1) spa (12) staff (15) suite (1) valet (1) value (1) view (1) walk (1)

Service

Appears in 10 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
best (2) great (3) hotel (4) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. First class service, food and spa/amenities.

"Best Hotel in Triangle But Expensive " Read full review on Expedia 7/9/2009 Vote

2. Service, staff helpfulness was the best.

"RDU Airport best location " Read full review on Expedia 3/3/2009 Vote

3. Luxurious, peaceful, hotel with great service.

"great hotel " Read full review on Travelocity 8/1/2008 Vote

4. The concierage was always eager to improve our stay, private dining would always accomodate to each and every one of our hunger whims, and the valet service was the best of any hotel I've ever been to.

"Exemplary Service " Read full review on Expedia 4/12/2008 Vote

5. My fiancee and I stayed for an amazing weekend and the service their was unbelievable.

"Exemplary Service " Read full review on Expedia 4/12/2008 Vote

6. The service was first class from check in to check out; the 5 star rating is well deserved.

"Awesome Get-Away Resort " Read full review on Expedia 3/27/2008 Vote

7. I have tipped more for BETTER service in 1 star hotel.

"Poor Service " Read full review on Expedia 3/12/2008 Vote

8. Dinner was great, service great.

"Poor Service " Read full review on Expedia 3/12/2008 Vote

9. I assure you, complaining to the manager about the 1 star service for 5 star price was not relaxing.

"Poor Service " Read full review on Expedia 3/12/2008 Vote

10. The Hotel is well designed and has the service to match.

"Finally somewhere in Raleigh/Durham to stay " Read full review on Expedia 1/4/2008 Vote