Palazzo Resort Hotel Casino, Las Vegas, Front Desk

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OpinionWell
Rank

163rd

Out of 481

Palazzo Resort Hotel Casino	Average Daily Rate: NA Check Rates

Hotel Class:

3325 Las Vegas Blvd S

Las Vegas, 89109 View map

5-Star Hotel Rank: 12 of 17
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Travelocity (15) , YahooTravel (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) night (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were friendly and attentative.

"Nothing but Luxury " Read full review on YahooTravel 8/20/2009 Vote

2. The front desk staff was extremely helpful and friendly.

"Awesome " Read full review on Travelocity 1/1/2009 Vote

3. We checked in on a Sunday PM and although there was a long line, checking in was uneventful and quick, with the front desk folks very efficient, professional and courteous.

"Posh! " Read full review on YahooTravel 4/24/2008 Vote

4. After staying here for 3 nights, we were locked out of our room at 12:00 AM on the 4th night - they said because we didn't have a credit card on file with them and wanted us to go the front desk - which is a mile away - and let them re-scan our card.

"Five Star Price - Motel 6 Service! " Read full review on YahooTravel 8/12/2009 Vote

5. I CALLED FRONT DESK AND I ASKED THEM TO SEND SOMEBODY TO CLEAN UP TILL WE WERE AT LUNCH.

"VERY DISAPPOITING " Read full review on YahooTravel 4/13/2008 Vote

6. WHEN WE WERE CHECKING OUT THE FRONT DESK ASKED HOW WAS THE STAY AND I SAID IT WASN'T WHAT I EXPECTED AND SHE SAID OKI CAN'T BELIEVE THAT THE NEWEST PLACE IN LAS VEGAS CAN BE THAT DISAPPOINTED.

"VERY DISAPPOITING " Read full review on YahooTravel 4/13/2008 Vote

7. The service we received was average, at best - the front desk staff was a little snooty.

"Too Expensive for What You Get " Read full review on YahooTravel 12/7/2009 Vote