Sams Town Hotel and Casino, Las Vegas, Front Desk

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » Sams Town Hotel and Casino

OpinionWell
Rank

95th

Out of 481

Sams Town Hotel and Casino	Average Daily Rate: NA Check Rates

Hotel Class:

5111 BOULDER HIGHWAY

Las Vegas, 89122 View map

3-Star Hotel Rank: 39 of 92
Average review rating: 4.11

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (10) , Travelocity (43) , TripAdvisor (56) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (6) bar (11) bathroom (8) bathtub (2) bed (15) bill (4) breakfast (19) charge (9) check in (10) checkout (3) cost (8) deal (9) dinner (9) discount (3) downtown (17) fee (4) food (47) front desk (16) highway (8) hot tub (2) hotel (84) housekeeping (10) lobby (5) location (17) lunch (2) manager (6) money (11) neighborhood (2) parking (12) pillow (11) pool (21) price (33) rate (16) recommend (11) restaurant (27) room (160) service (35) sheets (3) shower (4) shuttle (28) staff (38) street (10) suite (6) towel (6) tub (6) valet (5) valet parking (2) value (20) view (19) walk (4)

Front desk

Appears in 16 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I am amazed that the front desk acts like the noise is no big deal.

"You pay to have a place to sleep but you can't " Read full review on TripAdvisor 9/29/2010 Vote

2. I had a positive experience with the front desk employee's who were very friendly and helpful.

"Sam's Town Hotel & Casino " Read full review on Travelocity 2/1/2010 Vote

3. Gabriela at the front desk was very pleasant and helpful.

"Better than we expected " Read full review on Travelocity 8/1/2007 Vote

4. the front desk staff and housekeeping.

"great deal if you get a room for $40 or less " Read full review on TripAdvisor 3/6/2011 Vote

5. We arrived early in the day and were greeted at Front Desk with a smile.

"Great bargain and great stay! " Read full review on TripAdvisor 12/21/2010 Vote

6. Later, on another quick visit to the Front Desk, Dan was helpful and friendly.

"Great bargain and great stay! " Read full review on TripAdvisor 12/21/2010 Vote

7. One of the nights I stayed some work was being done in a room next to mine AT 3 AM, when I called front desk the person, after putting me on hold for a while, said that they could move me to another room, meaning that I had to change clothes, pack my stuff, go to lobby with my luggage, ask for the change and then go to the new room.

"You pay to have a place to sleep but you can't " Read full review on TripAdvisor 9/29/2010 Vote

8. i asked the front desk if i could speak to a manager about what happend and was told,'the hotel wasn't responsible and someone would contact me when they had the time.

"Just OK! " Read full review on TripAdvisor 7/19/2010 Vote

9. On the 5th night we would have to come down and talk to a supervisor and hope they could get us a room on the same floor for the 5th nightThis meant to us we would have to repack our suitcase and wait around for some one to talk to at the front desk and waste our time.

"Reservations nightmare!! " Read full review on TripAdvisor 5/3/2010 Vote

10. And I can't say enough about the friendlyness of the staff: at the front desk, on the casino floor, in the restaurants, the room attendants.

"We'll be back, again and again. " Read full review on TripAdvisor 4/21/2010 Vote