Omni Mandalay Hotel, Dallas, Service

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Rank

120th

Out of 453

Omni Mandalay Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

221 East LAS COLINAS Boulevard Irving

Dallas, 75039 View map

0-Star Hotel Rank: 4 of 265
Average review rating: 4.63

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (151) , Travelocity (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accurate (1) airport (1) amazing (2) apartments (1) appreciate (1) area (7) arrival (2) atmosphere (2) attraction (1) balcony (1) bar (5) bathroom (1) bathtub (1) bed (4) breakfast (3) brunch (1) charge (1) check in (3) check out (1) complimentary (2) cost (1) deal (1) downtown (1) food (5) front desk (4) hotel (27) lobby (1) location (3) maid (1) maid service (1) money (2) parking (2) pillow (3) pool (3) price (4) rate (1) recommend (5) restaurant (4) room (26) room service (1) service (11) sheets (1) shower (5) shuttle (1) staff (12) suite (8) tub (1) valet (1) view (8) walk (2)

Service

Appears in 11 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
complimentary (2) excellent (4) good (3) great (2) hotel (3) offers (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very good service.

"Really Good " Read full review on Expedia 9/8/2009 Vote

2. Suite was beautiful and the service was very professional.

"Perfect in Every Way! " Read full review on Expedia 4/1/2009 Vote

3. The Omni offers large rooms, wirelss Internet connections, comfortable furnishings, a top quality shower head and good service at a location right in the midst of Irving and Las Colinas.

"Business Friendly Hotel in Irving " Read full review on Expedia 3/17/2009 Vote

4. I have stayed here before and the service and food are excellent.

"Great hotel " Read full review on Expedia 1/22/2009 Vote

5. Good conciege, excellent check-in staff and great service in restaurants.

"Excellent except cleaning crew... " Read full review on Expedia 12/18/2008 Vote

6. very enjoyable stay the hotel staff and restaurant wait staff always providing excellent service sunday brunch fell a little short but still highly recommend hotel.

"highly recommend " Read full review on Expedia 2/26/2008 Vote

7. Absolutely the best results of true customer service in a time of a crisis.

"Big Thanks to Expedia for taking care of their customers!! " Read full review on Expedia 1/21/2008 Vote

8. The elevators are fast too, and the service was great.

"Wonderful stay in Mandalay Suite " Read full review on Expedia 8/1/2007 Vote

9. When it was time for turn down service we got cookies and milk.

"Great Romantic Getaway! " Read full review on Travelocity 5/1/2008 Vote

10. This hotel was nice and clean but I had enrolled in the rewards program but didn't receive any of the benefits, i.e., no slippers in the room, no newspaper of any kind (there was a choice of three), no complimentary water, etc. I was very disappointed that complimentary shuttle service to the DFW airport was not offered.

"Good Hotel but.... " Read full review on Travelocity 9/1/2009 Vote