Hilton Garden Inn Baltimore Inner Harbor, Baltimore, Service

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Rank

11th

Out of 231

Hilton Garden Inn Baltimore Inner Harbor	Average Price: $219 Check Rates

Hotel Class:

625 South President Street

Baltimore, 21202 View map

3-Star Hotel Rank: 5 of 33
Average review rating: 4.15

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (32) , MyTravelGuide (5) , Travelocity (9) , TripAdvisor (187) , YahooTravel (2)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (21) bath (7) bathroom (33) bed (81) bill (9) breakfast (170) charge (17) check in (55) check out (8) complimentary (24) cost (20) deal (11) decor (8) dinner (56) downtown (13) fitness center (18) food (89) front desk (91) gym (35) hotel (486) housekeeping (17) lobby (30) location (159) lunch (7) manager (17) money (11) neighborhood (15) parking (105) pillow (11) pool (108) price (38) rate (26) recommend (33) restaurant (78) room (408) service (53) shower (19) staff (133) street (40) suite (169) to park (10) towel (23) valet (16) valet parking (9) value (15) view (45) walk (93) waterfront (11) wireless (9)

Service

Appears in 53 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
attentive (3) clean (6) customer (6) desk (5) efficient (3) excellent (3) free (3) friendly (8) good (10) great (5) gym (4) helpful (3) hotel (11) large (3) location (3) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was friendly and excellent.

"Great Hotel for Families " Read full review on TripAdvisor 5/1/2012 Vote

2. Everyone in Baltimore was so friendly and very customer service oriented.

"I can't wait to come back and visit! " Read full review on TripAdvisor 4/8/2012 Vote

3. Great service too, and very clean room.

"Inner Harbor FUN! " Read full review on TripAdvisor 2/20/2012 Vote

4. But service was good, the staff was nice, and I was a fan of the kitchen amenities.

"Well-run " Read full review on TripAdvisor 10/10/2011 Vote

5. All hotel staff friendly, knowledgeable, and service oriented.

"5 Star Quality at a 3 Star Hotel " Read full review on TripAdvisor 8/31/2011 Vote

6. Service at the desk was helpful and pleasant.

"Better than we hoped for " Read full review on TripAdvisor 8/10/2011 Vote

7. Good cleaning services overall.

"Perfect for (family) business and work-out " Read full review on TripAdvisor 6/27/2011 Vote

8. Decent service and a more-than-sufficient-equiped gym/swimming pool.

"Perfect for (family) business and work-out " Read full review on TripAdvisor 6/27/2011 Vote

9. The meals are very good and the service is wonderful.

"Great Location, Value and Staff " Read full review on TripAdvisor 2/6/2011 Vote

10. Great food, decor, and excellent service.

"Loved this hotel " Read full review on TripAdvisor 1/11/2011 Vote