Back to search results
OpinionWell
Rank
55th
Out of 426

The Glenn

Average Price: $232  
 
Hotel Class:
110 MARIETTA STREET ATLANTA
Atlanta, View map  
0-Star Hotel Rank: 5 of 212
Average review rating: 4.13
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (15) , Travelocity (17) , TripAdvisor (168) , YahooTravel (3)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
The following words were used in comments with Manager:
generous (2)   hotel (7)   management (12)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The morning we checked out, our bill still included charges that the hotel manager advised he would be reducing, so we had to make another stop at the reception desk to get that corrected.
"Disappointed Stay " Read full review on TripAdvisor   11/22/2011 Vote      
2. With all of this said, I was contacted by the hotel manager about my experience, which I do appreciate.
"Slightly Worn Room and Average Service " Read full review on TripAdvisor   10/16/2011 Vote      
3. After being turned away by the W, I walked into the Glenn Hotel and told the Manager what had I had in mind for my proposal, and the service and hospitality absolutely blew me away at this hotel.
"Unforgetable Experience & Superb Customer Service " Read full review on TripAdvisor   10/12/2011 Vote      
4. ' This should be interpreted (but not spoken) as 'the customer may not exactly be right, but as a manager, I am going to make sure this customer walks away happy, whatever it takes.
"Redone in kitschy, absolutely no customer service! Definitely not as shown on web site. " Read full review on TripAdvisor   4/17/2011 Vote      
5. General manager noticeably absent from work.
"Terrible " Read full review on TripAdvisor   3/19/2011 Vote      
6. The next morning, I mentioned all this to the manager.
"Nice hotel, terrible service " Read full review on TripAdvisor   1/6/2011 Vote      
7. Tried to speak with hotel manager and he/she was nowhere to be found.
"Small Rooms, unattentive staff, dirty rooms!!! " Read full review on TripAdvisor   8/31/2010 Vote      
8. I have yet to hear from the manager of the Hotel about this and it has been 5 days now.
"Not Safe in your room! " Read full review on TripAdvisor   8/16/2010 Vote      
9. Many thanks to all of the staff and General Manager Yancy Sturgeon for being hospitable, willing and making this trip effortless.
"Hospitality at it's best... " Read full review on TripAdvisor   9/1/2009 Vote      
10. We were proceeding to the roof top hotel and the manager of the restaurant came up to us and told us we were not allowed on the roof top, due to the dress code.
"11 Stories " Read full review on TripAdvisor   5/18/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved