Best Western Capital Beltway, Lanham, Front Desk

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OpinionWell
Rank

1st

Out of 4

Best Western Capital Beltway	Average Daily Rate: NA Check Rates

Hotel Class:

5910 Princess Garden ParkWay

Lanham, 20706 View map

2-Star Hotel Rank: 1 of 2
Average review rating: 3.61

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (66)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 9 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) night (2) rude (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Employees like Abdul @ the front desk are an asset to the establishment.

"Bay Street Club is the place to be " Read full review on Expedia 9/21/2010 Vote

2. The front desk people are very helpful.

"DC’s Best Hotel " Read full review on Expedia 6/25/2010 Vote

3. Front desk staff very nice and helpful.

"No frills..what we expected for a 2.5 star hotel. " Read full review on Expedia 5/5/2010 Vote

4. Your front desk personnel need serious attitude adjustment well the women do.

"If it wasn’t for Expedia rate was totally overpriced for quality " Read full review on Expedia 7/29/2009 Vote

5. I ended up waiting for 30 minutes and decided to leave my stuff at the front desk and left and came back later that night.

"Disappointed " Read full review on Expedia 10/30/2008 Vote

6. We checked in at about midnight, the front desk person was a bit rude.

"DC on a budget " Read full review on Expedia 9/20/2010 Vote

7. The people at th front desk were very rude and so is the staff.

"If you can stay somewhere else, please do. " Read full review on Expedia 8/5/2010 Vote

8. Our only real negative point was that our room was not ready until 7pm the first night - front desk was quite apologetic but that was it - I expected some kind of compensation, similar to a charge for a late check-out.

"Great value for the money " Read full review on Expedia 11/13/2008 Vote

9. Also people at front desk were rude, and other guests were really lousy and obnoxious.

"Disappointed " Read full review on Expedia 10/30/2008 Vote