Sheraton Carlsbad Resort & Spa, Carlsbad, Service

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Rank

7th

Out of 30

Sheraton Carlsbad Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

5480 Grand Pacific Drive

Carlsbad, 92008 View map

4-Star Hotel Rank: 1 of 5
Average review rating: 4.36

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodation (1) adult (1) amazing (1) amenity (3) apology (2) appearance (1) area (1) arrival (1) balcony (2) bar (1) bath (1) bathroom (2) beach (1) bed (1) breakfast (1) charge (1) check in (2) dinner (2) discount (1) downtown (1) fee (2) food (7) freeway (1) front desk (3) gym (1) highway (1) hot tub (1) hotel (44) lobby (2) location (5) mini bar (1) ocean (2) parking (7) pool (15) price (2) recommend (5) restaurant (7) room (34) room service (6) sauna (1) service (14) shuttle (1) spa (4) staff (13) street (1) towel (1) valet parking (2) view (5) walk (8) wireless (1)

Service

Appears in 14 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) excellent (3) food (3) friendly (2) lighting (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was good but the food was not worth the price.

"great hotel, great value " Read full review on Expedia 9/3/2009 Vote

2. Everything was clean and the service we received was excellent.

"Great place to stay " Read full review on Expedia 8/26/2009 Vote

3. Convenient location to visit Legoland and surrounding areas, excellent staff and service, we had a fun and relaxing stay.

"Great place to stay " Read full review on Expedia 7/21/2009 Vote

4. Only downside was a miscommunication on a item to be delivered - was wonderful service and friendly staff.

"Highly recommend. " Read full review on Expedia 6/24/2009 Vote

5. The rooms are spacious, the hotel grounds are immaculate and the service was spectacular.

"Great hotel...Great location for Legoland visitors " Read full review on Expedia 4/29/2009 Vote

6. Well, in spite of the nice setting and physical advantages, the service seemed kind of unprofessional.

"Great access to Legoland, but... " Read full review on Expedia 4/13/2009 Vote

7. Very clean, outstanding customer service, very upscale.

"Clean and upscale resort " Read full review on Expedia 9/10/2008 Vote

8. Friendly service.

"definitely will come back " Read full review on Expedia 8/20/2008 Vote

9. Service was excellent.

"Great hotel and very convenient to Legoland " Read full review on Expedia 7/9/2008 Vote

10. I stayed at the Four Points by Sheraton last time I visited San Diego and although it is a downgrade, many services like internet were free.

"Convinince to Legoland...That´s about it. " Read full review on Expedia 11/17/2009 Vote