Crowne Plaza Newark International Airport, Elizabeth, Front Desk

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Rank

1st

Out of 12

Crowne Plaza Newark International Airport	Average Daily Rate: NA Check Rates

Hotel Class:

901 Spring Street

Elizabeth, 07201 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (90) , MyTravelGuide (166)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 16 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (16) friendly (2) helpful (3) hotel (4) rude (3) service (4) staff (5) towel (2) well (2)

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1. Check in is not until 3:00 PM but the staff at the front desk was so helpful and pleasant and we were in our room in a matter of minutes.

"Wonderful Hotel for outside NYC " Read full review on Expedia 12/15/2009 Vote

2. the front desk staff was friendly and helpfull.

"Enjoyed my visit " Read full review on Expedia 10/7/2009 Vote

3. The hotel is great, the front desk service is polite and professional, the housekeeping consistently good, the swimming pool was clean yet a bit cold, the fitness center well-stocked with modern equipment.

"pleasantly surprised " Read full review on Expedia 9/24/2009 Vote

4. A second gentleman at the front desk, however, was very helpful and found me another room.

"Very low quality for a crown plaza " Read full review on Expedia 6/17/2009 Vote

5. The hotel's convenient to the Newark airport - the shuttle service and the front desk staff left much to be desired.

"Convenient Location, Lousy Service " Read full review on Expedia 12/15/2009 Vote

6. The front desk attendant didn't really seem interested when I told him about my experience.

"Convenient Location, Lousy Service " Read full review on Expedia 12/15/2009 Vote

7. Called the front desk and asked for more coffee, cream and sugar and were sent up 2 of each.

"Won’t make this mistake again " Read full review on Expedia 10/7/2009 Vote

8. the hotel has a little area for smokers that is easily seen through windows by the front desk and is well lit at night.

"Enjoyed my visit " Read full review on Expedia 10/7/2009 Vote

9. Had to go personally to the front desk in order to get those.

"Great hotel, but bad service. " Read full review on Expedia 8/20/2009 Vote

10. I called the front desk, they connected me to a central service.

"Very low quality for a crown plaza " Read full review on Expedia 6/17/2009 Vote