Aston Kaanapali Shores formerly ResortQuest, Kaanapali, Service

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OpinionWell
Rank

2nd

Out of 12

Aston Kaanapali Shores formerly ResortQuest	Average Daily Rate: NA Check Rates

Hotel Class:

3445 Lower Honoapiilani Highway

Kaanapali, 96761 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 4.24

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (10) bar (3) bath (7) bathroom (4) beach (74) bed (13) breakfast (10) charge (2) check in (2) closet (2) concierge (3) cost (2) deal (6) deck (3) decor (3) dinner (3) exercise room (2) food (19) front desk (16) hot tub (5) hotel (94) housekeeping (3) laundry (1) lobby (7) location (30) maid service (3) money (9) ocean (33) parking (17) pool (45) price (20) rate (2) recommend (13) restaurant (25) room (118) service (17) sheets (2) shower (2) shuttle (3) staff (35) street (16) suite (8) to park (2) towel (6) value (2) view (48) walk (10) wireless (1) workout room (3)

Service

Appears in 17 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) fast (2) food (4) friendly (3) great (6) hotel (3) kid (2) love (2) okay (2) pool (4) view (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon arrival via the shuttle service(great) the hotel staff seemed excited we were there.

"Aloha all the way perfect. " Read full review on Expedia 1/27/2010 Vote

2. We loved everything about this hotel- service (everyone was so friendly and helpful!) The ocean view from our room was breathtaking- loved being able to choose between the beach and the pool.

"Best vacation ever!!!! " Read full review on Expedia 1/27/2010 Vote

3. All service was tremendous and the morning orientation continental breakfast was very informative and entertaining.

"Very Pleasant Stay...will go back!! " Read full review on Expedia 1/13/2010 Vote

4. The service was excellent, and our view was beautiful.

"Would recommend " Read full review on Expedia 9/16/2009 Vote

5. While the service was fast and friendly, the food was just okay.

"A great place to stay in Maui " Read full review on Expedia 9/9/2009 Vote

6. While the service was fast and friendly, the food was just okay.

"A great place to stay in Maui " Read full review on Expedia 9/9/2009 Vote

7. Great view, great service, great pool and great food.

"Great place to stay " Read full review on Expedia 9/1/2009 Vote

8. I could get excellent service with all fees included by paying just a bit more and stay at the Hyatt.

"Poor Customer Service " Read full review on Expedia 8/5/2009 Vote

9. Cleaning service is minimal but adequate.

"Good value " Read full review on Expedia 4/22/2009 Vote

10. Good service and the common-areas (garden, the 2 pool/hot-tub areas) were nice.

"Pretty Good Overall " Read full review on Expedia 4/8/2009 Vote