Element Arundel Mills, Hanover, Staff

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OpinionWell
Rank

1st

Out of 11

Element Arundel Mills	Average Daily Rate: NA Check Rates

Hotel Class:

7522 Teague Road

Hanover, 23060 View map

3-Star Hotel Rank: 1 of 6
Average review rating: 4.93

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adult (2) airport (5) amazing (2) amenity (1) annoy (1) apology (1) area (22) bar (1) bath (1) bathroom (8) bathtub (2) bed (7) breakfast (22) complimentary (2) decor (3) dinner (1) downtown (2) exercise room (4) fitness center (1) food (1) front desk (2) highway (3) hotel (58) lobby (2) location (3) manager (1) money (1) parking (3) patio (1) pillow (1) pool (6) price (9) rate (1) recommend (5) restaurant (2) room (42) sauna (1) service (16) shower (8) shuttle (8) spa (2) staff (10) street (3) suite (3) towel (3) value (2) view (1) waterfront (1) weight (1) wireless (3)

Staff

Appears in 10 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
clean (3) free (3) friendly (3) good (2) great (3) helpful (4) lighting (2) need (2) quiet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the free parking to the helpful staff, it was a great start.

"Best choice for a Baltimore or D.C. holiday. " Read full review on Expedia 6/29/2010 Vote

2. Rooms are modern, quiet, very well equipped, good lighting, excellent a/c, wood floors in bedrooms (very nice), staff has great service attitude, hot breakfast is simple but good, minor details need manager's attention but no-problems at all.

"We had a very good stay " Read full review on Expedia 6/15/2010 Vote

3. Staff were all very helpful, tho sometimes busy with phone calls and current guests.

"Wonderful for a longer stay " Read full review on Expedia 6/9/2010 Vote

4. The staff was friendly and very helpful.

"The Element-Wish We Could Have Stayed! " Read full review on Expedia 12/29/2009 Vote

5. The staff was very friendly and helpful.

"We will stay here again! " Read full review on Expedia 11/17/2009 Vote

6. Very clean with pool, sauna, exercise room, free light breakfast, free wireless internet, business center, very friendly staff, easy access, quiet location.

"Highly recommend - definitely will return " Read full review on Expedia 9/4/2009 Vote

7. Great comfort, spacious, clean, and service from hotel staff.

"Element Arundel Mills " Read full review on Expedia 7/28/2009 Vote

8. Clean, quite and customer minded service and staff.

"New conept-great delivery. " Read full review on Expedia 8/11/2010 Vote

9. The service was poor, from our multiple attempts to get linens for the pull-out sofa to the lethargic staff at breakfast.

"Don’t expect this hotel to be a Westin experience! " Read full review on Expedia 6/8/2010 Vote

10. Every time we called with a complaint or to get something we needed, the staff was rude and acted as if we were bothering them.

"not impressed " Read full review on Expedia 6/18/2010 Vote