Holiday Inn Express Albany-Western Ave Suny Area, Albany, Service

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Rank

7th

Out of 62

Holiday Inn Express Albany-Western Ave Suny Area	Average Daily Rate: NA Check Rates

Hotel Class:

1442 Western Avenue

Albany, 12203 View map

2-Star Hotel Rank: 3 of 23
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (4) , MyTravelGuide (9) , TripAdvisor (75) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) bar (2) bargain (1) bathroom (8) bed (10) breakfast (63) business center (1) cable (1) check in (2) check out (2) complimentary (2) dinner (4) discount (1) downtown (5) exercise room (3) fitness center (4) food (6) front desk (8) gym (1) highway (6) hot tub (1) hotel (105) housekeeping (2) interstate (1) laundry (1) lobby (9) location (17) manager (4) parking (9) patio (1) pillow (7) pool (27) price (8) rate (4) recommend (11) restaurant (15) room (83) room service (2) service (11) shower (3) staff (65) street (4) suite (3) to park (1) towel (4) tub (1) value (3) walk (6) wireless (8) workout room (2)

Service

Appears in 11 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
friendly (2) great (2) hotel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Breakfast is adequate and the service is friendly.

"Second time " Read full review on TripAdvisor 5/4/2012 Vote

2. Evan Hammond, Sales Coordinator, truly exemplifies what great customer service was meant to be.

"Superior Customer Service " Read full review on TripAdvisor 2/17/2012 Vote

3. Great and wonderful service at Holiday Inn Express.

"Human place! " Read full review on TripAdvisor 2/11/2012 Vote

4. Sales person, Evan Hammond provided excellent customer service prior to and during our meeting room stay at the Hotel.

"Excellent Meeting Room and Customer Service " Read full review on TripAdvisor 12/17/2011 Vote

5. The breakfasts are always varied and delicious with terrific consistent service of the buffet items.

"What a great place to stay!" " Read full review on TripAdvisor 8/24/2011 Vote

6. Good, friendly service.

"Best hotel I've stayed at in Albany " Read full review on TripAdvisor 7/16/2011 Vote

7. I was blown away at the service you get at this Hotel as well as the rooms being so big, VERY clean, and very up to date.

"Best Place to Stay for the Money " Read full review on TripAdvisor 4/17/2012 Vote

8. The breakfast is self-service and ample (with healthy options).

"Great place! " Read full review on TripAdvisor 3/29/2012 Vote

9. From Richard's warm welcome to 'Mike's' middle of the night visit to fix our television, this hotel's staff takes customer service seriously.

"Excellent Service at all levels " Read full review on TripAdvisor 3/25/2012 Vote

10. Our organization is a business that provides service for others.

"Superior Customer Service " Read full review on TripAdvisor 2/17/2012 Vote