Holiday Inn Express Albany-Western Ave Suny Area, Albany, Front Desk

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Rank

7th

Out of 62

Holiday Inn Express Albany-Western Ave Suny Area	Average Daily Rate: NA Check Rates

Hotel Class:

1442 Western Avenue

Albany, 12203 View map

2-Star Hotel Rank: 3 of 23
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (4) , MyTravelGuide (9) , TripAdvisor (75) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) bar (2) bargain (1) bathroom (8) bed (10) breakfast (63) business center (1) cable (1) check in (2) check out (2) complimentary (2) dinner (4) discount (1) downtown (5) exercise room (3) fitness center (4) food (6) front desk (8) gym (1) highway (6) hot tub (1) hotel (105) housekeeping (2) interstate (1) laundry (1) lobby (9) location (17) manager (4) parking (9) patio (1) pillow (7) pool (27) price (8) rate (4) recommend (11) restaurant (15) room (83) room service (2) service (11) shower (3) staff (65) street (4) suite (3) to park (1) towel (4) tub (1) value (3) walk (6) wireless (8) workout room (2)

Front desk

Appears in 8 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (4) housekeeping (2) personable (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Tylor, at the front desk, was great.

"Great hotel! " Read full review on TripAdvisor 10/24/2011 Vote

2. The front desk staff is pleasant and knowledgeble; the rooms are clean and well-lit; the internet access was fast; and the breakfast selections were numerous.

"Ambience & service of a higher priced hotel " Read full review on TripAdvisor 10/17/2011 Vote

3. The young man at the front desk was extremely welcoming and helpful.

"Great stopover choice " Read full review on TripAdvisor 9/12/2011 Vote

4. The staff was accommodating, friendly and extremely helpful - from front desk to housekeeping.

"Wonderful stay! " Read full review on TripAdvisor 8/30/2011 Vote

5. Front desk staff helped order delivery for dinner at hotel for us.

"Welcoming as always " Read full review on TripAdvisor 7/25/2011 Vote

6. I left 2 messages with housekeeping that were not returned, but on my 3rd call I got Allison at the front desk who personally went to check & had my glasses in the mail that day.

"Very Nice! " Read full review on TripAdvisor 10/14/2011 Vote

7. Front desk clerks have attitudes.

"Very Average " Read full review on TripAdvisor 8/5/2011 Vote

8. I just had a problem with my customer then the person at the front desk help me.

"Human place! " Read full review on TripAdvisor 2/11/2012 Vote