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OpinionWell
Rank
152nd
Out of 676

Hudson, A Morgans Original

Average Price: $309  
 
Hotel Class:
356 WEST 58TH STREET New York
New York City, 10019 View map  
3-Star Hotel Rank: 48 of 154
Average review rating: 3.42
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (15) , Expedia (40) , MyTravelGuide (4411) , Travelocity (23) , TripAdvisor (1318) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 109 comments. 
39% wrote positive comments about manager
The following words were used in comments with Manager:
broken (5)   charged (6)   complain (4)   desk (12)   experience (10)   floor (5)   free (5)   generous (6)   great (5)   guest (15)   helpful (8)   hotel (27)   management (114)   night (5)   rude (5)   service (8)   staff (16)    
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1. The positive is the staff and assistant manager are wonderful.
"I have never stayed in such a small room " Read full review on TripAdvisor   5/22/2012 Vote      
2. after a long flight the last thing we needed was this hotel, when we were checking in guests were already complaining about the size of the room so i decided to pay and upgrade to a junior suite which was the size of a normal room very dark the air conditioning or tv wasnt working so we had to get a maintenence guy in, then we were told that there is no longer room service and its a buisness decision why they stopped, you dont even get any tea coffee making facilitys no water no mini bar, that and entrance to equinox spa is also no longer available!it was worse than a motel the only plus side is the staff they were great especially the managers who offered at an additional cost for a transfer the the mondrian in soho which was amazing, I will be writing a seperate review regarding this hotel.
"absolutely terrible " Read full review on TripAdvisor   12/2/2011 Vote      
3. Managers asked if we were happy and when we told them about our problem we were offered late check out by 4pm.
"The good and the bad MOSTLY BAD! " Read full review on TripAdvisor   10/17/2011 Vote      
4. Finally, the second day I spoke to a female manager and she took care of my concern right away without any hesitation-- and she is to be commended.
"an interesting place to stay " Read full review on TripAdvisor   9/22/2011 Vote      
5. however, the reception or hotel manager could have not have been more rude, any cancellations they were due to get would be for his staff and no waiting lists to extend stays.
"Wont be staying again! " Read full review on TripAdvisor   9/20/2011 Vote      
6. Manager on duty was very nice and was pitching in on check-in frequently, so seeing that made me see that he was working to help some of the minor issues this hotel experiences.
"Very small rooms but great outdoor spaces & conveniently located " Read full review on TripAdvisor   9/1/2011 Vote      
7. However,after reading previous reviews,I contacted the manager directly,requesting an upgrade and things just went from good to better.
"Brilliant stay! " Read full review on TripAdvisor   8/13/2011 Vote      
8. Once booked, I checked the reviews on here and was a little nervous about all the negative comments about room sizes and as I wanted our trip to be perfect I emailed the manager Fady in advance of our trip.
"Amazing hotel, very trendy " Read full review on TripAdvisor   5/31/2011 Vote      
9. There is a great Cheese and Wine Bar between 55th and 56th West on 856 9th Avenue called KashkavalIt is only 2 blocks down from the Hudson Hotel and does excellent brunches all dayGreat selection of Wine, cheeses, Continental Brunches and beersGood service and a great manager running the place.
"Great location nothing else " Read full review on TripAdvisor   5/5/2011 Vote      
10. We were helped by Hudson Regional Guest Experience Manager, Ms.
"The Perfect Valentine Getaway " Read full review on TripAdvisor   2/15/2011 Vote      
   
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