Coast Long Beach Hotel, Long Beach, Front Desk

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Rank

1st

Out of 43

Coast Long Beach Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

700 Queensway Drive

Long Beach, 90802 View map

4-Star Hotel Rank: 1 of 8
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (78)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 7 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk noted I was charged for several items from their convenience store the previous night.

"Beatiful rooms, friendly staff. " Read full review on Expedia 10/13/2009 Vote

2. Brian at the front desk was especially helpful and kind.

"Loved Hotel Maya " Read full review on Expedia 8/31/2009 Vote

3. The front desk people gave us a lot of information about the transport.

"Nice " Read full review on Expedia 1/20/2010 Vote

4. We weren't suprised when we tried to get our resevered room & were told that the computer system was down & they had not been able to check out people & clean the rooms, was told by front desk personnel that they could not guarantee our room & that we could either wait around for 2 to 3 hours then recheck with the front desk or find a different hotel - attitude & helpfulness of front desk personnel SUCKS , we waited close to 2 1/2 hours before we got a room.

"Big SS (Service Sucks) " Read full review on Expedia 10/7/2009 Vote

5. When I went to get an actual upgrade room the front desk staff didn't know which rooms were actually upgrades due to the construction.

"Would go back... " Read full review on Expedia 9/14/2009 Vote

6. Also, and this is minor, the front desk wasn't extremely attentive after hours when I called for service.

"Perfect location for the LA/Beach vacation " Read full review on Expedia 3/7/2010 Vote

7. When I asked for a late check-out the front desk rep wasn't very accommodating.

"Would go back... " Read full review on Expedia 9/14/2009 Vote