Embassy Suites Atlanta Airport, Atlanta, Front Desk

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Rank

87th

Out of 426

Embassy Suites Atlanta Airport	Average Daily Rate: NA Check Rates

Hotel Class:

4700 Southport Road

Atlanta, 30337 View map

3-Star Hotel Rank: 37 of 93
Average review rating: 3.8

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , Travelocity (9) , TripAdvisor (57) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (12) bathroom (4) bed (16) bill (7) breakfast (50) charge (9) check in (9) check out (5) check-out (2) complimentary (3) cost (2) deal (2) decor (2) dinner (3) downtown (5) fee (6) fitness center (3) food (21) front desk (28) highway (2) hot tub (2) hotel (118) housekeeping (6) lobby (5) location (12) lunch (3) manager (14) money (4) parking (24) pool (15) price (12) rate (5) recommend (6) restaurant (16) room (121) room service (3) service (30) sheets (2) shower (6) shuttle (29) staff (56) suite (57) to park (5) towel (6) valet (6) value (3) view (4) walk (3) wireless (6)

Front desk

Appears in 28 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) complaints (2) desk (28) excellent (3) friendly (3) helpful (4) nice (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Checked out early, maybe 4:30am, front desk not aware of the complaint.

"Noisy - Complained - No Accommodation to Complaint " Read full review on TripAdvisor 4/28/2012 Vote

2. Nice property, but awful noise and lack of front desk attention to complaints.

"Noisy - Complained - No Accommodation to Complaint " Read full review on TripAdvisor 4/28/2012 Vote

3. Check-in was quick and the front desk staff was helpful in providing directions and travel time to downtown.

"Not the usual good experience at an Embassy Suites " Read full review on TripAdvisor 3/20/2012 Vote

4. The front desk was exceptional throughout, with not only excellent service, but excellent input on things to go, and places to eat.

"A return visit, with mixed, but overall positive results. " Read full review on TripAdvisor 3/12/2012 Vote

5. Shuttle driver and front desk were friendly enough but this place rates more like a $50/night room over the $159/night they were charging.

"Walked in the room, walked right back down to the front desk to get out, at least the staff was nice. " Read full review on TripAdvisor 1/22/2012 Vote

6. The hotel staff, from the front desk to valet were excellent.

"Great hotel! " Read full review on TripAdvisor 1/22/2012 Vote

7. The front desk service is friendly and very efficient.

"Truly friendly, beautiful and comfortable airport hotel! " Read full review on TripAdvisor 12/3/2011 Vote

8. Thanks to Czarina front desk supervisor,who was also helpful during our stay.

"Peaceful, beautiful atrium- plants, fountains.. " Read full review on TripAdvisor 11/14/2011 Vote

9. All employees I came in contact with were extremely friendly, from the front desk attendant to the valet.

"Wonderful stay at the Embassy! " Read full review on TripAdvisor 10/28/2011 Vote

10. Front desk staff very helpful.

"stay here often " Read full review on TripAdvisor 6/17/2011 Vote