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OpinionWell
Rank
21st
Out of 426

JW Marriott Hotel Buckhead Atlanta

Average Price: $314  
 
Hotel Class:
3300 Lenox Road NorthEast
Atlanta, 30326 View map  
4-Star Hotel Rank: 9 of 28
Average review rating: 4.51
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (33) , MyTravelGuide (849) , Travelocity (6) , TripAdvisor (119) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 8 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. We had a HUGE problem with the Valet Manager and the front desk staff and duty manager went out of their way to 'fix' it for us.
"Good location in Atlanta " Read full review on TripAdvisor   1/11/2012 Vote      
2. The front desk manager that I was dealing with that night made no offer of concessions for all the inconvenience I had endured.
"Started off bad, ended up great " Read full review on TripAdvisor   2/2/2011 Vote      
3. She called the hotel 3 days after the stay (when she realized that she left it in the room) and the loss prevention manager, Gwendolyn R,, was so helpful in locating the lost item and very quickly sending it to our home.
"Really Great Customer Service " Read full review on TripAdvisor   2/23/2012 Vote      
4. The managers name was Rick Gary and he saved Marriott from losing a customer.
"Started off bad, ended up great " Read full review on TripAdvisor   2/2/2011 Vote      
5. The front desk told me that the manager would call me in my room cause they were not available.
"Started off bad, ended up great " Read full review on TripAdvisor   2/2/2011 Vote      
6. About 30 min later, I get a knock on my door and it's the shift manager.
"Started off bad, ended up great " Read full review on TripAdvisor   2/2/2011 Vote      
7. I phoned the front desk, spoke to a manager and was told that breakfast was only for TWO people in the party.
"Excellent hotel! " Read full review on TripAdvisor   7/19/2009 Vote      
8. The next day I get back to hotel in the evening from my meeting and go to the front desk to speak to the manager about the horrible night I had.
"Started off bad, ended up great " Read full review on TripAdvisor   2/2/2011 Vote      
   
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