Hilton Garden Inn Albany Airport, Albany, Front Desk

OpinionWell's Blog

Home » United States » New York » Albany Hotels » Hilton Garden Inn Albany Airport

OpinionWell
Rank

5th

Out of 62

Hilton Garden Inn Albany Airport	Average Price: $142 Check Rates

Hotel Class:

800

Albany, 12211 View map

3-Star Hotel Rank: 2 of 11
Average review rating: 4.38

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (228) , TripAdvisor (76) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (3) bar (7) bargain (2) bathroom (11) bed (31) bill (3) breakfast (50) charge (4) check in (18) check out (2) check-out (3) complimentary (7) cost (5) deal (3) decor (5) dinner (13) exercise room (2) fitness center (7) fitness room (3) food (19) front desk (31) gym (11) highway (2) hot tub (18) hotel (164) housekeeping (5) lobby (29) location (30) manager (3) money (4) parking (6) patio (2) pillow (5) pool (48) price (18) rate (11) recommend (12) restaurant (38) room (135) room service (5) service (26) shower (4) shuttle (21) spa (2) staff (60) street (11) towel (3) value (5) walk (5) wireless (7)

Front desk

Appears in 31 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
errors (2) friendly (7) helpful (7) hotel (3) housekeeping (2) need (2) nice (2) professional (2) welcoming (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Front desk staff was very professional and friendly.

"Great stay at the Hilton Garden Inn Albany Airport " Read full review on TripAdvisor 2/13/2012 Vote

2. Front desk staff were very friendly, helpful with directions and questions.

"Very Impressed - Excellent Weekend Stay! " Read full review on TripAdvisor 11/16/2011 Vote

3. Good Experiences: The greeting at the front desk was a very warm and welcoming environment, which made the long ride in the car seem not as terrible as it was.

"great hotel for the night. " Read full review on TripAdvisor 7/3/2011 Vote

4. The staff at the front desk was terrific and welcoming with each trip in and out of the lobby area and the employees at the breakfast area, from the grill to the table servers, amazed me with their good nature and ability to remember our requests from the day before.

"A Welcoming Choice " Read full review on TripAdvisor 6/27/2011 Vote

5. Staff was friendly and helpful, from the driver, front desk, room service, and meeting coordinators.

"One night stay " Read full review on TripAdvisor 6/20/2011 Vote

6. Front desk was very professional.

"I was amazed " Read full review on TripAdvisor 6/11/2011 Vote

7. Brandon at front desk was more than helpful and accommodating to any of our requests.

"Great place to stay in Albany area! " Read full review on TripAdvisor 2/24/2011 Vote

8. The amenity shop by the front desk was perfect for quick snacks.

"Easy Airport Arrival & Comfortable Stay " Read full review on Expedia 8/24/2010 Vote

9. There is abundant free parking, the front desk staff was very friendly and helpful, and there were chocolate chip cookies at the desk on our arrival.

"Nicest Hilton I've ever seen " Read full review on TripAdvisor 7/28/2010 Vote

10. Front desk staff were very friendly, cheerful and helpful.

"Consistently good lodging product at Hilton Garden Inns " Read full review on TripAdvisor 12/22/2009 Vote