1. Cons were: First room they gave us was not cleaned, 2nd room smelled like chemical carpet freshener and windows did not open (I guess they do on the 3rd floor only), no coffee maker in any rooms, no hot tub at the pool (went down in the evening in robes, oops!), housekeeping knocked 3 times even though front desk gave us late checkout, heard every toilet flush and door close starting 8am, vacuuming started next door 9am (Sunday.