Embassy Suites San Francisco Airport - Burlingame, Burlingame, Front Desk

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Rank

2nd

Out of 12

Embassy Suites San Francisco Airport - Burlingame	Average Daily Rate: NA Check Rates

Hotel Class:

150 Anza Boulevard

Burlingame, 94010 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.89

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (193) , Travelocity (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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balcony (1) ballroom (1) bar (2) bath (1) bathroom (3) bed (9) bill (1) breakfast (39) brunch (2) business room (1) charge (1) check in (4) complimentary (3) deal (2) decor (1) downtown (3) fee (1) food (7) front desk (12) hot tub (2) hotel (58) interstate (1) lobby (5) location (12) lunch (1) maid (1) manager (5) money (2) parking (9) pool (12) price (3) rate (2) recommend (7) restaurant (7) room (68) room service (3) sauna (2) service (13) shower (1) shuttle (2) staff (12) steam (1) street (2) suite (19) to park (1) towel (3) view (19) walk (1) whirlpool (1) wireless (1)

Front desk

Appears in 12 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (13) friendly (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. price was right---beautiful bay view--friendly front desk--clean rooms.

"Embassy Suites San Francisco Airport " Read full review on Travelocity 11/1/2009 Vote

2. Front desk very friendly and helpful.

"Nice Family Hotel " Read full review on Expedia 8/27/2009 Vote

3. (Yes, I know I could have called the front desk, but it was very late and we were just too tired!) The front desk staff was nice and friendly, but I am afraid I cannot say the same for the staff at the breakfast stations.

"Good breakfast but not so good pool " Read full review on Expedia 7/11/2009 Vote

4. The other issue was that our friend told the front desk that he locked himself out of our room and he was issued another key without giving any information other than the room number.

"Great Trip!! " Read full review on Travelocity 2/1/2008 Vote

5. The front desk corrected it immediately and sent someone up with different room keys.

"Great Trip!! " Read full review on Travelocity 2/1/2008 Vote

6. We called down to the front desk for tooth paste and a tooth brush.

"Very good experience " Read full review on Travelocity 1/1/2010 Vote

7. After bringing this to the attention of the front desk, we were then given another room.

"Blah hotel...not the usual Embassy Suites " Read full review on Travelocity 6/1/2008 Vote

8. \n\nAfter asking for several things no one person at the front desk apologized.

"Poor Hotel.. " Read full review on Travelocity 11/1/2007 Vote

9. When I got out it was still 59.7, I quickly dressed and went to the front desk and told them the problem.

"Don't waste your money here " Read full review on Travelocity 11/1/2009 Vote

10. I also had to go tell the front desk that there were no clean towels although there were plenty used towels scattered on the floor.

"Good breakfast but not so good pool " Read full review on Expedia 7/11/2009 Vote