Hyatt Regency La Jolla, La Jolla, Front Desk

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Rank

2nd

Out of 27

Hyatt Regency La Jolla	Average Daily Rate: NA Check Rates

Hotel Class:

3777 La Jolla Village Drive

La Jolla, 92037 View map

4-Star Hotel Rank: 2 of 9
Average review rating: 4.23

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (103)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 9 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) hotel (2) phone (2) staff (2) wine (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk team was very helpful with suggestions and they had all the local attraction tickets available to buy at a discount.

"Wonderful Stay in La Jolla! " Read full review on Expedia 4/14/2010 Vote

2. Hotel is beautiful, staff is incredibly courteous and helpful, from the front desk down to housekeeping.

"So glad I chose this place! " Read full review on Expedia 1/18/2010 Vote

3. Told the front desk about it and they said they would look into it.

"Will Never Go Back! " Read full review on Expedia 7/21/2010 Vote

4. My wife then went to take a shower while noticing a black film inside the bathtub, while I phoned front desk for houskeeping and inquired about the wine glasses, we waited another hour for the maid to attempt to clean the bathtub.

"Birthday Disaster " Read full review on Expedia 7/29/2009 Vote

5. After phoning the front desk again, which we were then asked by staff if we had made the mess in the tub, we were then escorted to another room 30 minutes later and by 9pm still without wine glasses, I had decided to complain, since my children had already paid for the 4 star hotel, which in the end result we were then only comp'd with one day of parking.

"Birthday Disaster " Read full review on Expedia 7/29/2009 Vote

6. We first arrived and asked the front desk for wine glasses (which we were told would be right up).

"Birthday Disaster " Read full review on Expedia 7/29/2009 Vote

7. When we checked in Kristen at the front desk asked us why we were in town and we told her it was our honeymoon.

"excellent " Read full review on Expedia 6/30/2009 Vote

8. We were able to purchase our Seaworld and Zoo tickets right at the front desk and received a 10% off discount for each ticket.

"Friendly, clean, and helpful....what more can you ask for? " Read full review on Expedia 4/28/2009 Vote

9. I mentioned these issues to the front desk on the first day, but the problems were not resolved.

"You can do better elsewhere " Read full review on Expedia 10/14/2009 Vote