Eldorado Hotel and Casino, Reno, Service

OpinionWell's Blog

Home » United States » Nevada » Reno Hotels » Eldorado Hotel and Casino

OpinionWell
Rank

9th

Out of 158

Eldorado Hotel and Casino	Average Daily Rate: NA Check Rates

Hotel Class:

345 North Virginia Street

Reno, 89501 View map

4-Star Hotel Rank: 3 of 5
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (211) , YahooTravel (70)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (1) bar (1) bath (1) bathroom (4) bed (8) bill (1) breakfast (5) charge (2) check in (9) check out (3) check-out (1) concierge (1) cost (3) deal (1) dinner (2) discount (2) downtown (4) food (25) front desk (5) hotel (86) housekeeping (3) lobby (3) location (10) lunch (1) manager (2) mini-bar (1) money (4) parking (3) pillow (2) pool (4) price (18) rate (4) recommend (8) restaurant (16) room (78) service (24) sheets (1) shower (7) shuttle (4) spa (4) staff (21) street (4) suite (6) towel (3) valet (2) valet parking (1) value (4) view (8) walk (2) workout room (1)

Service

Appears in 24 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
better (2) busy (2) clean (3) comfortable (2) customer (10) enjoy (2) excellent (2) extra (2) friendly (4) good (5) happy (2) hotel (9) housekeeping (2) internet (2) liked (3) location (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. In an economic climate like this I would think customer service is an important part of keeping people happy.

"Lost my business " Read full review on YahooTravel 12/11/2009 Vote

2. The hotel was older but nice-good service and buffet was excellent.

"Nice Hotel " Read full review on Expedia 9/30/2009 Vote

3. My advice to you is this, go somewhere to where you trust that you will have awesome customer service, because we all like to enjoy what little free time we have to get away to relax and have a good time.

"Lousy Customer Service " Read full review on YahooTravel 8/1/2009 Vote

4. The service is wonderful and the food at the various restaurants is very good and not real expensive.

"Wonderful place to stay. " Read full review on Expedia 6/10/2009 Vote

5. extra clean, wonderful housekeeping service.

"will stay again & again & again " Read full review on Expedia 4/29/2009 Vote

6. Friendly with all the necessary services.

"Love The Eldorado " Read full review on Expedia 4/15/2009 Vote

7. I wasn't in town for pleasure but for business and the Hotel is centrally located and bas better service than the dive hotel Atlantis.

"Good spot to stay " Read full review on Expedia 3/11/2009 Vote

8. This hotel provides service and comfort at the same level of hotels at 2-3 times the price.

"Great Value Hotel " Read full review on Expedia 3/7/2009 Vote

9. There is plenty of security which I felt comfortable with and hotel has excellent service and very clean.

"Great Hotel for a Fun Vacation " Read full review on YahooTravel 8/3/2008 Vote

10. The hotel is right in the center of reno and the service is good.

"Good place to stay " Read full review on YahooTravel 7/28/2008 Vote