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Rank
2nd
Out of 144

Renaissance Scottsdale Resort

Average Daily Rate: NA  
 
Hotel Class:
6160 North Scottsdale Road
Scottsdale, 85253 View map  
3-Star Hotel Rank: 1 of 46
Average review rating: 4.05
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (5) , MyTravelGuide (40) , Travelocity (10) , Expedia (148)
SAFE TO BOOK ? (0/5 issues found)
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Check in
Appears in 9 comments. 
The following words were used in comments with Check in:
 
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1. Check in and check out was a breeze.
"Cottonwoods resort + Scottsdale is wonderful! I'll be back " Read full review on Expedia   4/17/2009 Vote      
2. Upon check-in we got upgraded to a casita, which amounted to a mini-suite, with a nice sitting/ living room in addition to the bedroom and bath.
"Vacation in a day! " Read full review on Expedia   9/22/2010 Vote      
3. Check in/out info does not seem to be posted anywhere and I had to call the hotel to get this info.
"Charming Retreat " Read full review on Travelocity   3/1/2009 Vote      
4. You must know that check in is not until 4 p.m. and there may be a few minutes wait while the room is being cleaned even after 4, however, as soon as we were checked in there was an offer from the bellhop to guide us to our room (by following his golf cart) as the grounds are extensive, be sure to have some tip money handy.
"Charming Retreat " Read full review on Travelocity   3/1/2009 Vote      
5. First, we checked in early, around noon, and were charged a $ ""early check in fee"" Then, after checking in, found out that internet access is $16 for 24 hours.
"Nice place, but " Read full review on Travelocity   2/1/2009 Vote      
6. When we arrived at the hotel to check in, the front desk attendant did not say hello or even look up.
"Poor front desk service " Read full review on Travelocity   12/1/2008 Vote      
7. During the check in process I asked her to confirm that our room had the hot tub on the patio because we wanted to use it that night.
"Poor front desk service " Read full review on Travelocity   12/1/2008 Vote      
8. At check in the staff was rude when I asked for an explanation of why I had to fill out and sign a form in 3 places.
"Pretty but Bad Customer Service at Front Desk " Read full review on Travelocity   4/1/2009 Vote      
9. The only negative was that check in was delayed until well after 5pm, a problem for someone arriving from the east coast at 1 pm in the afternoon.
"Great ambiance! " Read full review on Travelocity   3/1/2009 Vote      
   
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